New technology adoption at Toolmatch Sdn. Bhd.

This case illustrates the experience of a company, Toolmatch Sdn. Bhd. in adopting a robotic welding system. The technology was adopted to enable the company to deliver quality product in a fast and reliable manner. This case provides information about what could go wrong in the process of new techn...

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Main Authors: Abd Rahman, Azmawani, Senik, Rosmila
Format: Article
Language:English
Published: Universiti Putra Malaysia Press 2010
Online Access:http://psasir.upm.edu.my/id/eprint/15806/
http://psasir.upm.edu.my/id/eprint/15806/1/New%20technology%20adoption%20at%20Toolmatch%20Sdn.pdf
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author Abd Rahman, Azmawani
Senik, Rosmila
author_facet Abd Rahman, Azmawani
Senik, Rosmila
author_sort Abd Rahman, Azmawani
building UPM Institutional Repository
collection Online Access
description This case illustrates the experience of a company, Toolmatch Sdn. Bhd. in adopting a robotic welding system. The technology was adopted to enable the company to deliver quality product in a fast and reliable manner. This case provides information about what could go wrong in the process of new technology implementation especially to the novice users, who are lacking of knowledge and skills on the technology and its implementation process. Complications and problems faced by Toolmatch during the process of technology implementation are highlighted in the case. This case presents opportunities to discuss technology adoption process and application of a system development model and to evaluate and discuss the key success factors of new technology adoption. If the technology is managed effectively, expensive mistakes may be avoided.
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spelling upm-158062016-03-30T04:45:06Z http://psasir.upm.edu.my/id/eprint/15806/ New technology adoption at Toolmatch Sdn. Bhd. Abd Rahman, Azmawani Senik, Rosmila This case illustrates the experience of a company, Toolmatch Sdn. Bhd. in adopting a robotic welding system. The technology was adopted to enable the company to deliver quality product in a fast and reliable manner. This case provides information about what could go wrong in the process of new technology implementation especially to the novice users, who are lacking of knowledge and skills on the technology and its implementation process. Complications and problems faced by Toolmatch during the process of technology implementation are highlighted in the case. This case presents opportunities to discuss technology adoption process and application of a system development model and to evaluate and discuss the key success factors of new technology adoption. If the technology is managed effectively, expensive mistakes may be avoided. Universiti Putra Malaysia Press 2010 Article PeerReviewed application/pdf en http://psasir.upm.edu.my/id/eprint/15806/1/New%20technology%20adoption%20at%20Toolmatch%20Sdn.pdf Abd Rahman, Azmawani and Senik, Rosmila (2010) New technology adoption at Toolmatch Sdn. Bhd. Asian Journal of Case Research, 3 (1). pp. 43-52. ISSN 1985-4579
spellingShingle Abd Rahman, Azmawani
Senik, Rosmila
New technology adoption at Toolmatch Sdn. Bhd.
title New technology adoption at Toolmatch Sdn. Bhd.
title_full New technology adoption at Toolmatch Sdn. Bhd.
title_fullStr New technology adoption at Toolmatch Sdn. Bhd.
title_full_unstemmed New technology adoption at Toolmatch Sdn. Bhd.
title_short New technology adoption at Toolmatch Sdn. Bhd.
title_sort new technology adoption at toolmatch sdn. bhd.
url http://psasir.upm.edu.my/id/eprint/15806/
http://psasir.upm.edu.my/id/eprint/15806/1/New%20technology%20adoption%20at%20Toolmatch%20Sdn.pdf