Knowledge management and usability model for knowledge management system.
Many studies and works have been done to produce a Knowledge Management System (KMS) in which employees of any organization can access the organization’s sources of information and solutions. However, there is still no standard knowledge measurement and usability model that can assist KMS user to s...
| Main Authors: | , |
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| Format: | Article |
| Language: | English English |
| Published: |
Canadian Center of Science and Education (CCSE)
2009
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| Subjects: | |
| Online Access: | http://psasir.upm.edu.my/id/eprint/15397/ http://psasir.upm.edu.my/id/eprint/15397/1/Knowledge%20management%20and%20usability%20model%20for%20knowledge%20management%20system.pdf |
| _version_ | 1848842666181132288 |
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| author | Hashim, Nafaizatulnaniah Md Sultan, Abu Bakar |
| author_facet | Hashim, Nafaizatulnaniah Md Sultan, Abu Bakar |
| author_sort | Hashim, Nafaizatulnaniah |
| building | UPM Institutional Repository |
| collection | Online Access |
| description | Many studies and works have been done to produce a Knowledge Management System (KMS) in which employees of
any organization can access the organization’s sources of information and solutions. However, there is still no standard knowledge measurement and usability model that can assist KMS user to select or evaluate the appropriate KMS. The aim of this paper is to analyze how the ISO Consolidated
Usability Model suggested by Abran, Khelifi, Suryn and
Seffah can be used in measuring knowledge and evaluating usability for any Knowledge Management System. The
methodology used is a user-satisfaction questionnaire de
veloped based on the ISO Consolidated Usability Model. |
| first_indexed | 2025-11-15T08:02:45Z |
| format | Article |
| id | upm-15397 |
| institution | Universiti Putra Malaysia |
| institution_category | Local University |
| language | English English |
| last_indexed | 2025-11-15T08:02:45Z |
| publishDate | 2009 |
| publisher | Canadian Center of Science and Education (CCSE) |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | upm-153972015-09-15T06:44:23Z http://psasir.upm.edu.my/id/eprint/15397/ Knowledge management and usability model for knowledge management system. Hashim, Nafaizatulnaniah Md Sultan, Abu Bakar Many studies and works have been done to produce a Knowledge Management System (KMS) in which employees of any organization can access the organization’s sources of information and solutions. However, there is still no standard knowledge measurement and usability model that can assist KMS user to select or evaluate the appropriate KMS. The aim of this paper is to analyze how the ISO Consolidated Usability Model suggested by Abran, Khelifi, Suryn and Seffah can be used in measuring knowledge and evaluating usability for any Knowledge Management System. The methodology used is a user-satisfaction questionnaire de veloped based on the ISO Consolidated Usability Model. Canadian Center of Science and Education (CCSE) 2009 Article PeerReviewed application/pdf en http://psasir.upm.edu.my/id/eprint/15397/1/Knowledge%20management%20and%20usability%20model%20for%20knowledge%20management%20system.pdf Hashim, Nafaizatulnaniah and Md Sultan, Abu Bakar (2009) Knowledge management and usability model for knowledge management system. Computer and Information Science, 2 (3). p. 10. ISSN 1913-8989 Knowledge management. Computer software - Evaluation. Information resources management. English |
| spellingShingle | Knowledge management. Computer software - Evaluation. Information resources management. Hashim, Nafaizatulnaniah Md Sultan, Abu Bakar Knowledge management and usability model for knowledge management system. |
| title | Knowledge management and usability model for knowledge management system. |
| title_full | Knowledge management and usability model for knowledge management system. |
| title_fullStr | Knowledge management and usability model for knowledge management system. |
| title_full_unstemmed | Knowledge management and usability model for knowledge management system. |
| title_short | Knowledge management and usability model for knowledge management system. |
| title_sort | knowledge management and usability model for knowledge management system. |
| topic | Knowledge management. Computer software - Evaluation. Information resources management. |
| url | http://psasir.upm.edu.my/id/eprint/15397/ http://psasir.upm.edu.my/id/eprint/15397/1/Knowledge%20management%20and%20usability%20model%20for%20knowledge%20management%20system.pdf |