Information communication technologies (ICTs) and knowledge sharing: the case of professional accountants in Malaysia

Based on the knowledge sharing model by Nonaka (1994), this study examines the relative efficacy of various Information Communication Technologies (ICTs) applications in facilitating sharing of explicit and tacit knowledge among professional accountants in Malaysia. The results of this study indicat...

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Main Authors: Phang, Michelle Mee Seong, Foong, Soon Yau
Format: Article
Language:English
Published: Emerald Group Publishing 2010
Online Access:http://psasir.upm.edu.my/id/eprint/15225/
http://psasir.upm.edu.my/id/eprint/15225/1/Information%20communication%20technologies%20%28ICTs%29%20and%20knowledge%20sharing%20the%20case%20of%20professional%20accountants%20in%20Malaysia.pdf
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author Phang, Michelle Mee Seong
Foong, Soon Yau
author_facet Phang, Michelle Mee Seong
Foong, Soon Yau
author_sort Phang, Michelle Mee Seong
building UPM Institutional Repository
collection Online Access
description Based on the knowledge sharing model by Nonaka (1994), this study examines the relative efficacy of various Information Communication Technologies (ICTs) applications in facilitating sharing of explicit and tacit knowledge among professional accountants in Malaysia. The results of this study indicate that ICTs, generally, facilitate all modes of knowledge sharing. Best-Practice Repositories are effective for sharing of both explicit and tacit knowledge, while internet/e-mail facilities are effective for tacit knowledge sharing. Data warehousing/mining, on the other hand, is effective in facilitating self learning through tacit-to-tacit mode and explicit-to-explicit mode. ICT facilities used mainly for office administration are ineffective for knowledge sharing purpose. The implications of the findings are discussed.
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language English
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publishDate 2010
publisher Emerald Group Publishing
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spelling upm-152252016-04-07T04:00:27Z http://psasir.upm.edu.my/id/eprint/15225/ Information communication technologies (ICTs) and knowledge sharing: the case of professional accountants in Malaysia Phang, Michelle Mee Seong Foong, Soon Yau Based on the knowledge sharing model by Nonaka (1994), this study examines the relative efficacy of various Information Communication Technologies (ICTs) applications in facilitating sharing of explicit and tacit knowledge among professional accountants in Malaysia. The results of this study indicate that ICTs, generally, facilitate all modes of knowledge sharing. Best-Practice Repositories are effective for sharing of both explicit and tacit knowledge, while internet/e-mail facilities are effective for tacit knowledge sharing. Data warehousing/mining, on the other hand, is effective in facilitating self learning through tacit-to-tacit mode and explicit-to-explicit mode. ICT facilities used mainly for office administration are ineffective for knowledge sharing purpose. The implications of the findings are discussed. Emerald Group Publishing 2010 Article PeerReviewed application/pdf en http://psasir.upm.edu.my/id/eprint/15225/1/Information%20communication%20technologies%20%28ICTs%29%20and%20knowledge%20sharing%20the%20case%20of%20professional%20accountants%20in%20Malaysia.pdf Phang, Michelle Mee Seong and Foong, Soon Yau (2010) Information communication technologies (ICTs) and knowledge sharing: the case of professional accountants in Malaysia. World Journal of Science, Technology and Sustainable Development, 7 (1). pp. 21-35. ISSN 2042-5945; ESSN: 2042-5953 http://www.emeraldinsight.com/doi/abs/10.1108/20425945201000002 10.1108/20425945201000002
spellingShingle Phang, Michelle Mee Seong
Foong, Soon Yau
Information communication technologies (ICTs) and knowledge sharing: the case of professional accountants in Malaysia
title Information communication technologies (ICTs) and knowledge sharing: the case of professional accountants in Malaysia
title_full Information communication technologies (ICTs) and knowledge sharing: the case of professional accountants in Malaysia
title_fullStr Information communication technologies (ICTs) and knowledge sharing: the case of professional accountants in Malaysia
title_full_unstemmed Information communication technologies (ICTs) and knowledge sharing: the case of professional accountants in Malaysia
title_short Information communication technologies (ICTs) and knowledge sharing: the case of professional accountants in Malaysia
title_sort information communication technologies (icts) and knowledge sharing: the case of professional accountants in malaysia
url http://psasir.upm.edu.my/id/eprint/15225/
http://psasir.upm.edu.my/id/eprint/15225/
http://psasir.upm.edu.my/id/eprint/15225/
http://psasir.upm.edu.my/id/eprint/15225/1/Information%20communication%20technologies%20%28ICTs%29%20and%20knowledge%20sharing%20the%20case%20of%20professional%20accountants%20in%20Malaysia.pdf