Factors influencing the design and use of performance measurement systems in the Malaysian electrical and electronics industry

Data from a questionnaire survey covering 149 electronics and electrical manufacturing companies in Malaysia are used to identify the factors influencing the design and use of performance measurement systems (PMSs). Factor analysis identified organizations’ contextual factors as potential contingenc...

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Main Authors: Ong, Tze San, Teh, Boon Heng
Format: Article
Language:English
Published: Faculty of Economics and Management, Universiti Putra Malaysia 2008
Online Access:http://psasir.upm.edu.my/id/eprint/14705/
http://psasir.upm.edu.my/id/eprint/14705/1/14705.pdf
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author Ong, Tze San
Teh, Boon Heng
author_facet Ong, Tze San
Teh, Boon Heng
author_sort Ong, Tze San
building UPM Institutional Repository
collection Online Access
description Data from a questionnaire survey covering 149 electronics and electrical manufacturing companies in Malaysia are used to identify the factors influencing the design and use of performance measurement systems (PMSs). Factor analysis identified organizations’ contextual factors as potential contingency variables that include: (1) two dimensions of organisational profile—company size and ownership types; (2) four dimensions of organisational culture—knowledge and innovation, learning culture, absorptive capability and employee’s understanding and learning; (3) four dimensions of organisation strategy—stakeholder focus, pricing and distribution, marketing segmentation and growth; and (4) four dimensions of technology—information technology and customisation, volume and variety of product and process, information and technological advancement, and product complexity.
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spelling upm-147052015-05-08T04:25:13Z http://psasir.upm.edu.my/id/eprint/14705/ Factors influencing the design and use of performance measurement systems in the Malaysian electrical and electronics industry Ong, Tze San Teh, Boon Heng Data from a questionnaire survey covering 149 electronics and electrical manufacturing companies in Malaysia are used to identify the factors influencing the design and use of performance measurement systems (PMSs). Factor analysis identified organizations’ contextual factors as potential contingency variables that include: (1) two dimensions of organisational profile—company size and ownership types; (2) four dimensions of organisational culture—knowledge and innovation, learning culture, absorptive capability and employee’s understanding and learning; (3) four dimensions of organisation strategy—stakeholder focus, pricing and distribution, marketing segmentation and growth; and (4) four dimensions of technology—information technology and customisation, volume and variety of product and process, information and technological advancement, and product complexity. Faculty of Economics and Management, Universiti Putra Malaysia 2008 Article PeerReviewed application/pdf en http://psasir.upm.edu.my/id/eprint/14705/1/14705.pdf Ong, Tze San and Teh, Boon Heng (2008) Factors influencing the design and use of performance measurement systems in the Malaysian electrical and electronics industry. International Journal of Economics and Management, 2 (2). pp. 437-457. ISSN 1823-836X http://econ.upm.edu.my/ijem/vol2no2/bab13.pdf
spellingShingle Ong, Tze San
Teh, Boon Heng
Factors influencing the design and use of performance measurement systems in the Malaysian electrical and electronics industry
title Factors influencing the design and use of performance measurement systems in the Malaysian electrical and electronics industry
title_full Factors influencing the design and use of performance measurement systems in the Malaysian electrical and electronics industry
title_fullStr Factors influencing the design and use of performance measurement systems in the Malaysian electrical and electronics industry
title_full_unstemmed Factors influencing the design and use of performance measurement systems in the Malaysian electrical and electronics industry
title_short Factors influencing the design and use of performance measurement systems in the Malaysian electrical and electronics industry
title_sort factors influencing the design and use of performance measurement systems in the malaysian electrical and electronics industry
url http://psasir.upm.edu.my/id/eprint/14705/
http://psasir.upm.edu.my/id/eprint/14705/
http://psasir.upm.edu.my/id/eprint/14705/1/14705.pdf