Determinants of consumer safety practices in the motor vehicle repair and service industries

QR Code

Determinants of consumer safety practices in the motor vehicle repair and service industries

The increase in the number of registered vehicles and the number of licensed drivers over the years has resulted in high demand for the motor vehicle repair and service industry in Malaysia. The objective of this study is to examine the determinant factors of consumers’ safety practices in this indu...

Full description

Bibliographic Details
Main Authors:	Isa, Nurul Syamimi, Abu Bakar, Elistina, Osman, Syuhaily
Format:	Article
Language:	English
Published:	Malaysian Consumer and Family Economics Association 2015
Online Access:	http://psasir.upm.edu.my/id/eprint/14056/ http://psasir.upm.edu.my/id/eprint/14056/1/Determinants%20of%20consumer%20safety%20practices%20in%20the%20motor%20vehicle%20repair%20and%20service%20industries.pdf

Similar Items

Redress mechanism for consumers in the motor vehicle repair and service industry
by: Abu Bakar, Elistina, et al.
Published: (2011)

Redress mechanism for consumers in the motor vehicle repair and service industry
by: Abu Bakar, Elistina, et al.
Published: (2011)

The adequacy of remedies in consumer transactions: special study in the motor vehicle repair and service industry in Malaysia
by: Amin, Naemah, et al.
Published: (2012)

Consumers' perceptions on the service quality in the motor vehicle repair and service industry: an exploratory study in Klang Valley, Malaysia
by: Abu Bakar, Elistina, et al.
Published: (2011)

Consumers' perceptions on the service quality in the motor vehicle repair and service industry: an exploratory study in Klang Valley, Malaysia
by: Abu Bakar, Elistina, et al.
Published: (2011)

Values towards organizational goal and perception towards the importances of ethics and sosial responsibility among workers in the motor vehicle repair industry
by: Yawasi, Muhamat, et al.
Published: (2013)

Factors affecting complaint behavior among motor vehicle repair service consumers in Shah Alam, Malaysia
by: Mat, Azmi
Published: (2013)

Consumer protection in the service industry under the Consumer Protection Act 1999
by: Abu Bakar, Elistina, et al.
Published: (2011)

Consumer protection under Islamic law in the service industry
by: Abu Bakar, Elistina, et al.
Published: (2011)

Consumer protection under Islamic law in the service industry
by: Abu Bakar, Elistina, et al.
Published: (2011)

Technical, Safety and Economical Aspects of Considering Repair to Aircraft Structures
by: Isa, Mohamad Dali, et al.
Published: (2006)

Legal protection for online consumers and online shopping self-protection practices among Malaysian higher education institution students
by: Muhammad Arif, Afida Mastura, et al.
Published: (2021)

Non-compliance of Malaysia motor vehicles (safety seatbelts) Rules 1978
by: Sambasivam, Sivasankar, et al.
Published: (2014)

Determinants of self-protection practices in online shopping among the students of higher education institutions, Malaysia
by: Daud, Nurul Atikaf, et al.
Published: (2020)

Consumer online engagement in airline and hospitality services
by: Leong, Mei Kei, et al.
Published: (2017)

Relationship between consumer involvement and consumer engagement with consumer loyalty in tourism and hospitality industry
by: Leong, Mei Kei, et al.
Published: (2017)

Protection of financial consumer in consumer credit industry: The role of Central Bank of Malaysia under the Financial Services Act 2013
by: Ilias, Ibtisam @ Ilyana, et al.
Published: (2017)

The impact of consumer engagement towards consumer loyalty in tourism and hospitality industry
by: Leong, Mei Kei, et al.
Published: (2017)

Consumer segmentation by online information search behavior in Yinchuan, China
by: Beiyu, Zhu, et al.
Published: (2016)

The assembly of motor vehicle industry in Malaysia / Abdul Rauf Ramli
by: Abdul Rauf, Ramli
Published: (1969)

Consumer protection in the supply of services:a comparative study between the Consumer Protection Act 1999 and Islamic law
by: Abu Bakar, Elistina, et al.
Published: (2010)

Determinants of capital structure in UK and Chinese consumer service industry
by: FENG, CHUN
Published: (2013)

Assessment of dermal exposure to organic solvents and polycyclic aromatic hydrocarbons (PAHs) among motor vehicle repair (MVR) workers: DREAM approach
by: Noor Fazira, et al.
Published: (2024)

Establishment of a motor vehicle assembly industry in Malaysia / Feroz Khan.
by: Khan, Feroz
Published: (1967)

Determinants of consumer literacy among Universiti Putra Malaysia students
by: Bashri, Zaim Aizat Akmal, et al.
Published: (2022)

Personal and environmental determinants of consumer legal literacy among Malaysian consumers
by: Samsudin, Norhafifah, et al.
Published: (2020)

Investigation on electric motor as an actuator of anti skid control system to improve the safety of small electric vehicle
by: Mohamad Heerwan, Peeie, et al.
Published: (2018)

Burden of proofs under the law of negligence and the consumer Protection Act 1999 in the supply of services
by: Amin, Naemah, et al.
Published: (2011)

Construct validation of consumer complaint behavioral scale in the Malaysian mobile phone services industry
by: A. Rahman, Mohd. Khirzan Badzli, et al.
Published: (2015)

An Investigation of Commitment in Auto-Repairs Service
by: Jayaram, Ram
Published: (2005)

Demographic characteristics of complainers and non-complainers: a study on Malaysian mobile phone services industry’s consumers
by: A. Rahman, Mohd. Khirzan Badzli, et al.
Published: (2016)

Enhancing consumer online engagement through consumer involvement: A case of airline and hospitality services in Malaysia
by: Leong, Mei Kei *, et al.
Published: (2019)

Enhancing consumer online engagement through consumer involvement: a case of airline and hospitality services in Malaysia
by: Leong, Mei Kei, et al.
Published: (2019)

Consumers’ awareness and practices towards ‘exclusion clause’ and its position under Islamic law
by: Abu Bakar, Elistina, et al.
Published: (2015)

Consumers' awareness and practices towards 'exclusion clause' and its position under Malaysian law
by: Abu Bakar, Elistina, et al.
Published: (2016)

Consumers' awareness and practices towards 'exclusion clause' and its position under Islamic law
by: Abu Bakar, Elistina, et al.
Published: (2015)

Consumer protection in the aviation industry in Malaysia
by: Mohd Khalid, Norhadizah, et al.
Published: (2017)

Knowledge, attitude and practices of consumers in e-commerce transactions
by: Abu Bakar, Elistina, et al.
Published: (2013)

New motor vehicle policy in the work
Published: (2008)

Motor vehicle sales up in May
Published: (2008)