Perceived risk of security and privacy in online shopping: a study of Malaysia context

Online shopping is a new phenomenon in the field of E-Business and is certainly going to be the future of shopping in the world. Though online shopping is very common outside Malaysia, its growth in Malaysian Market, which is a large and strategic consumer market, is still not in line with the globa...

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Main Authors: Jadehkenari, Marzieh Zendehdel, Paim, Laily
Format: Article
Language:English
Published: Marsland Press 2012
Online Access:http://psasir.upm.edu.my/id/eprint/13838/
http://psasir.upm.edu.my/id/eprint/13838/1/Perceived%20risk%20of%20security%20and%20privacy%20in%20online%20shopping%20a%20study%20of%20Malaysia%20context.pdf
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author Jadehkenari, Marzieh Zendehdel
Paim, Laily
author_facet Jadehkenari, Marzieh Zendehdel
Paim, Laily
author_sort Jadehkenari, Marzieh Zendehdel
building UPM Institutional Repository
collection Online Access
description Online shopping is a new phenomenon in the field of E-Business and is certainly going to be the future of shopping in the world. Though online shopping is very common outside Malaysia, its growth in Malaysian Market, which is a large and strategic consumer market, is still not in line with the global market. The present research paper has used exploratory study to highlight the various factors and variables impacting the behavior of consumers towards on-line shopping in Malaysia. Data was collected from students’ samples in Malaysia. SEM (Structural Equation Model) was used to test the hypotheses and confirmed the fit of the model. The researcher found that there are three factors for explaining attitude and intention towards online shopping, which are privacy, security and subjective norm. The results show that if students worry about whether their information due to the process of online shopping will be used for other purposes, it will reduce their purchase attitude.
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spelling upm-138382018-08-14T08:49:00Z http://psasir.upm.edu.my/id/eprint/13838/ Perceived risk of security and privacy in online shopping: a study of Malaysia context Jadehkenari, Marzieh Zendehdel Paim, Laily Online shopping is a new phenomenon in the field of E-Business and is certainly going to be the future of shopping in the world. Though online shopping is very common outside Malaysia, its growth in Malaysian Market, which is a large and strategic consumer market, is still not in line with the global market. The present research paper has used exploratory study to highlight the various factors and variables impacting the behavior of consumers towards on-line shopping in Malaysia. Data was collected from students’ samples in Malaysia. SEM (Structural Equation Model) was used to test the hypotheses and confirmed the fit of the model. The researcher found that there are three factors for explaining attitude and intention towards online shopping, which are privacy, security and subjective norm. The results show that if students worry about whether their information due to the process of online shopping will be used for other purposes, it will reduce their purchase attitude. Marsland Press 2012 Article PeerReviewed text en http://psasir.upm.edu.my/id/eprint/13838/1/Perceived%20risk%20of%20security%20and%20privacy%20in%20online%20shopping%20a%20study%20of%20Malaysia%20context.pdf Jadehkenari, Marzieh Zendehdel and Paim, Laily (2012) Perceived risk of security and privacy in online shopping: a study of Malaysia context. Life Science Journal, 9 (4). pp. 983-987. ISSN 1097-8135; ESSN: 2372-613X http://www.lifesciencesite.com/lsj/life0904/ 10.7537/marslsj090412.151
spellingShingle Jadehkenari, Marzieh Zendehdel
Paim, Laily
Perceived risk of security and privacy in online shopping: a study of Malaysia context
title Perceived risk of security and privacy in online shopping: a study of Malaysia context
title_full Perceived risk of security and privacy in online shopping: a study of Malaysia context
title_fullStr Perceived risk of security and privacy in online shopping: a study of Malaysia context
title_full_unstemmed Perceived risk of security and privacy in online shopping: a study of Malaysia context
title_short Perceived risk of security and privacy in online shopping: a study of Malaysia context
title_sort perceived risk of security and privacy in online shopping: a study of malaysia context
url http://psasir.upm.edu.my/id/eprint/13838/
http://psasir.upm.edu.my/id/eprint/13838/
http://psasir.upm.edu.my/id/eprint/13838/
http://psasir.upm.edu.my/id/eprint/13838/1/Perceived%20risk%20of%20security%20and%20privacy%20in%20online%20shopping%20a%20study%20of%20Malaysia%20context.pdf