Abdul Aziz, Y., & Awang, K. W. (2010). Conceptualising the service excellence and its antecedents: The development of the structural equation model. Penerbit Universiti Teknologi MARA (UiTM) Malaysia.
Chicago Style (17th ed.) CitationAbdul Aziz, Yuhanis, and Khairil Wahidin Awang. Conceptualising the Service Excellence and Its Antecedents: The Development of the Structural Equation Model. Penerbit Universiti Teknologi MARA (UiTM) Malaysia, 2010.
MLA (9th ed.) CitationAbdul Aziz, Yuhanis, and Khairil Wahidin Awang. Conceptualising the Service Excellence and Its Antecedents: The Development of the Structural Equation Model. Penerbit Universiti Teknologi MARA (UiTM) Malaysia, 2010.
Warning: These citations may not always be 100% accurate.