Commitment to change among managers in a selected service organization in Malaysia
This study examines the role of trust in management as a mediator of the relationship between job related variables, managerial practice variables and commitment to change. The job related variables studied include feedback, job autonomy, employee participation and goal clarity. The managerial pract...
| Main Authors: | , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Common Ground Research Networks
2008
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| Online Access: | http://psasir.upm.edu.my/id/eprint/13639/ http://psasir.upm.edu.my/id/eprint/13639/1/Commitment%20to%20change%20among%20managers%20in%20a%20selected%20service%20organization%20in%20Malaysia.pdf |
| _version_ | 1848842167187931136 |
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| author | Ghazali, Ruziah Ahmad, Aminah Uli, Jegak Suandi, Turiman Hassan, Siti Aishah |
| author_facet | Ghazali, Ruziah Ahmad, Aminah Uli, Jegak Suandi, Turiman Hassan, Siti Aishah |
| author_sort | Ghazali, Ruziah |
| building | UPM Institutional Repository |
| collection | Online Access |
| description | This study examines the role of trust in management as a mediator of the relationship between job related variables, managerial practice variables and commitment to change. The job related variables studied include feedback, job autonomy, employee participation and goal clarity. The managerial practice variables studied include procedural justice, perceived organizational support, transformational leadership, shared values, opportunistic behavior and communication. Data were gathered from 294 managerial staff in a selected service organization in Malaysia using self-administered questionnaires. The results of a structural equation modeling indicate that the relationships among the job related variables, managerial practice variables, and commitment to change were fully mediated by trust in management. This is evidence with the goodness of fit measures, GFI, IFI, NFI, CFI >.90, RMSEA >.80. The result simply the need for the management to consider interventions that could improve managerial staff’s commitment to change by promoting job related variables and managerial practice variables that would directly or indirectly, through trust in management, support employees’ commitment to change, and hence lead to desired organizational change. |
| first_indexed | 2025-11-15T07:54:49Z |
| format | Article |
| id | upm-13639 |
| institution | Universiti Putra Malaysia |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-15T07:54:49Z |
| publishDate | 2008 |
| publisher | Common Ground Research Networks |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | upm-136392022-05-19T06:27:17Z http://psasir.upm.edu.my/id/eprint/13639/ Commitment to change among managers in a selected service organization in Malaysia Ghazali, Ruziah Ahmad, Aminah Uli, Jegak Suandi, Turiman Hassan, Siti Aishah This study examines the role of trust in management as a mediator of the relationship between job related variables, managerial practice variables and commitment to change. The job related variables studied include feedback, job autonomy, employee participation and goal clarity. The managerial practice variables studied include procedural justice, perceived organizational support, transformational leadership, shared values, opportunistic behavior and communication. Data were gathered from 294 managerial staff in a selected service organization in Malaysia using self-administered questionnaires. The results of a structural equation modeling indicate that the relationships among the job related variables, managerial practice variables, and commitment to change were fully mediated by trust in management. This is evidence with the goodness of fit measures, GFI, IFI, NFI, CFI >.90, RMSEA >.80. The result simply the need for the management to consider interventions that could improve managerial staff’s commitment to change by promoting job related variables and managerial practice variables that would directly or indirectly, through trust in management, support employees’ commitment to change, and hence lead to desired organizational change. Common Ground Research Networks 2008 Article PeerReviewed text en http://psasir.upm.edu.my/id/eprint/13639/1/Commitment%20to%20change%20among%20managers%20in%20a%20selected%20service%20organization%20in%20Malaysia.pdf Ghazali, Ruziah and Ahmad, Aminah and Uli, Jegak and Suandi, Turiman and Hassan, Siti Aishah (2008) Commitment to change among managers in a selected service organization in Malaysia. The International Journal of the Humanities, 6 (8). pp. 123-134. ISSN 1447-9508; ESSN: 1447-9559 https://cgscholar.com/bookstore/works/commitment-to-change-among-managers-in-a-selected-service-organization-in-malaysia 10.18848/1447-9508/CGP/v06i08/42519 |
| spellingShingle | Ghazali, Ruziah Ahmad, Aminah Uli, Jegak Suandi, Turiman Hassan, Siti Aishah Commitment to change among managers in a selected service organization in Malaysia |
| title | Commitment to change among managers in a selected service organization in Malaysia |
| title_full | Commitment to change among managers in a selected service organization in Malaysia |
| title_fullStr | Commitment to change among managers in a selected service organization in Malaysia |
| title_full_unstemmed | Commitment to change among managers in a selected service organization in Malaysia |
| title_short | Commitment to change among managers in a selected service organization in Malaysia |
| title_sort | commitment to change among managers in a selected service organization in malaysia |
| url | http://psasir.upm.edu.my/id/eprint/13639/ http://psasir.upm.edu.my/id/eprint/13639/ http://psasir.upm.edu.my/id/eprint/13639/ http://psasir.upm.edu.my/id/eprint/13639/1/Commitment%20to%20change%20among%20managers%20in%20a%20selected%20service%20organization%20in%20Malaysia.pdf |