Applying knowledge management system architecture in software maintenance environment
Knowledge management (KM) become important for organization to take advantage on the information produced and can be brought to bear on present decision. Software maintenance (SM) is a process that requires lots of knowledge. Maintainers must know what changes should do to the software, where to do...
| Main Authors: | , , |
|---|---|
| Format: | Article |
| Language: | English English |
| Published: |
2009
|
| Subjects: | |
| Online Access: | http://psasir.upm.edu.my/id/eprint/13249/ http://psasir.upm.edu.my/id/eprint/13249/1/Applying%20knowledge%20management%20system%20architecture%20in%20software%20maintenance%20environment.pdf |
| _version_ | 1848842061296435200 |
|---|---|
| author | Ginsawat, Rossey Abdullah, Rusli Mohd Nor, Mohd Zali |
| author_facet | Ginsawat, Rossey Abdullah, Rusli Mohd Nor, Mohd Zali |
| author_sort | Ginsawat, Rossey |
| building | UPM Institutional Repository |
| collection | Online Access |
| description | Knowledge management (KM) become important for organization to take advantage on the information produced and can be brought to bear on present decision. Software maintenance (SM) is a process that requires lots of knowledge. Maintainers must know what changes should do to the software, where to do those changes and how those changes can affect other modules of the system. Knowledge management system (KMS) can support the processes of knowledge creation, storage or retrieval, transfer and application. KMS in SM could help the organization to make tacit knowledge into explicit and therefore decrease the dependency on employees’ cognition. This paper is to apply KMS architecture in SM environment to overcome the problem faced by software maintainers during the software maintenance process. |
| first_indexed | 2025-11-15T07:53:08Z |
| format | Article |
| id | upm-13249 |
| institution | Universiti Putra Malaysia |
| institution_category | Local University |
| language | English English |
| last_indexed | 2025-11-15T07:53:08Z |
| publishDate | 2009 |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | upm-132492015-11-27T08:33:07Z http://psasir.upm.edu.my/id/eprint/13249/ Applying knowledge management system architecture in software maintenance environment Ginsawat, Rossey Abdullah, Rusli Mohd Nor, Mohd Zali Knowledge management (KM) become important for organization to take advantage on the information produced and can be brought to bear on present decision. Software maintenance (SM) is a process that requires lots of knowledge. Maintainers must know what changes should do to the software, where to do those changes and how those changes can affect other modules of the system. Knowledge management system (KMS) can support the processes of knowledge creation, storage or retrieval, transfer and application. KMS in SM could help the organization to make tacit knowledge into explicit and therefore decrease the dependency on employees’ cognition. This paper is to apply KMS architecture in SM environment to overcome the problem faced by software maintainers during the software maintenance process. 2009-11 Article PeerReviewed application/pdf en http://psasir.upm.edu.my/id/eprint/13249/1/Applying%20knowledge%20management%20system%20architecture%20in%20software%20maintenance%20environment.pdf Ginsawat, Rossey and Abdullah, Rusli and Mohd Nor, Mohd Zali (2009) Applying knowledge management system architecture in software maintenance environment. Computer and Information Science, 2 (4 ). pp. 94-99. ISSN 1913-8989 Knowledge management Information technology Management information systems English |
| spellingShingle | Knowledge management Information technology Management information systems Ginsawat, Rossey Abdullah, Rusli Mohd Nor, Mohd Zali Applying knowledge management system architecture in software maintenance environment |
| title | Applying knowledge management system architecture in software maintenance environment |
| title_full | Applying knowledge management system architecture in software maintenance environment |
| title_fullStr | Applying knowledge management system architecture in software maintenance environment |
| title_full_unstemmed | Applying knowledge management system architecture in software maintenance environment |
| title_short | Applying knowledge management system architecture in software maintenance environment |
| title_sort | applying knowledge management system architecture in software maintenance environment |
| topic | Knowledge management Information technology Management information systems |
| url | http://psasir.upm.edu.my/id/eprint/13249/ http://psasir.upm.edu.my/id/eprint/13249/1/Applying%20knowledge%20management%20system%20architecture%20in%20software%20maintenance%20environment.pdf |