Students' online shopping behavior: an empirical study

The ever-increasing use of the internet in Malaysia provides a developing prospect for E-marketers. Such marketers' awareness of the factors affecting Malaysian buyers’ attitude can further develop their marketing strategies in converting potential customers into active ones, while maintaining...

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Main Authors: Delafrooz, Narges, Paim, Laily, Khatibi, Ali
Format: Article
Language:English
Published: Marsland Press 2010
Online Access:http://psasir.upm.edu.my/id/eprint/13045/
http://psasir.upm.edu.my/id/eprint/13045/1/Students%27%20online%20shopping%20behavior%20an%20empirical%20study.pdf
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author Delafrooz, Narges
Paim, Laily
Khatibi, Ali
author_facet Delafrooz, Narges
Paim, Laily
Khatibi, Ali
author_sort Delafrooz, Narges
building UPM Institutional Repository
collection Online Access
description The ever-increasing use of the internet in Malaysia provides a developing prospect for E-marketers. Such marketers' awareness of the factors affecting Malaysian buyers’ attitude can further develop their marketing strategies in converting potential customers into active ones, while maintaining their existent online customers. This paper sets out to examine the factors influencing students’ attitudes towards online shopping in Malaysia through a five-level Likert scale self-administered questionnaire, which was developed based on prior literature. A total of 370 students were randomly selected. The multiple regression analysis demonstrated the most significant determinants of consumers’ attitudes towards online shopping. The results indicated that utilitarian orientation, convenience, price, and a wider selection influenced consumers’ attitudes towards online shopping. Therefore, e-retailers should emphasize a more user-friendly function in order to provide utilitarian customers a way to find what they need efficiently.
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institution Universiti Putra Malaysia
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publishDate 2010
publisher Marsland Press
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spelling upm-130452018-06-11T08:41:19Z http://psasir.upm.edu.my/id/eprint/13045/ Students' online shopping behavior: an empirical study Delafrooz, Narges Paim, Laily Khatibi, Ali The ever-increasing use of the internet in Malaysia provides a developing prospect for E-marketers. Such marketers' awareness of the factors affecting Malaysian buyers’ attitude can further develop their marketing strategies in converting potential customers into active ones, while maintaining their existent online customers. This paper sets out to examine the factors influencing students’ attitudes towards online shopping in Malaysia through a five-level Likert scale self-administered questionnaire, which was developed based on prior literature. A total of 370 students were randomly selected. The multiple regression analysis demonstrated the most significant determinants of consumers’ attitudes towards online shopping. The results indicated that utilitarian orientation, convenience, price, and a wider selection influenced consumers’ attitudes towards online shopping. Therefore, e-retailers should emphasize a more user-friendly function in order to provide utilitarian customers a way to find what they need efficiently. Marsland Press 2010 Article PeerReviewed text en http://psasir.upm.edu.my/id/eprint/13045/1/Students%27%20online%20shopping%20behavior%20an%20empirical%20study.pdf Delafrooz, Narges and Paim, Laily and Khatibi, Ali (2010) Students' online shopping behavior: an empirical study. Journal of American Science, 6 (1). pp. 137-147. ISSN 1545-1003; ESSN: 2375-7264 http://www.jofamericanscience.org/journals/am-sci/am0601/ 10.7537/marsjas060110.18
spellingShingle Delafrooz, Narges
Paim, Laily
Khatibi, Ali
Students' online shopping behavior: an empirical study
title Students' online shopping behavior: an empirical study
title_full Students' online shopping behavior: an empirical study
title_fullStr Students' online shopping behavior: an empirical study
title_full_unstemmed Students' online shopping behavior: an empirical study
title_short Students' online shopping behavior: an empirical study
title_sort students' online shopping behavior: an empirical study
url http://psasir.upm.edu.my/id/eprint/13045/
http://psasir.upm.edu.my/id/eprint/13045/
http://psasir.upm.edu.my/id/eprint/13045/
http://psasir.upm.edu.my/id/eprint/13045/1/Students%27%20online%20shopping%20behavior%20an%20empirical%20study.pdf