A survey of business process complexity metrics.

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A survey of business process complexity metrics.

Business processes have an inherent complexity which if not controlled can keep on increasing with time, thus making the processes error-prone, difficult to understand and maintain. In the last few years, several researchers have proposed a number of metrics which can be used to measure and therefor...

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Bibliographic Details
Main Authors:	Muketha, G.M., Abd Ghani, Abdul Azim, Selamat, Mohd Hasan, Atan, Rodziah
Format:	Article
Language:	English English
Published:	Asian Network for Scientific Information. 2010
Subjects:	Business - Data processing. Information resources management. Management information systems.
Online Access:	http://psasir.upm.edu.my/id/eprint/12884/ http://psasir.upm.edu.my/id/eprint/12884/1/A%20survey%20of%20business%20process%20complexity%20metrics.pdf

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