Work Condition and Predictors of Quality of Work Life of Information System Personnel
Dynamic and continuous developments of Information and Communication Technology (ICT) have brought significant changes to work condition. This revolutionary work condition has created pressure and led to various work consequences at workplace. Therefore, it is essential to examine the Quality of Wor...
| Main Authors: | , |
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| Format: | Article |
| Language: | English English |
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2008
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| Online Access: | http://psasir.upm.edu.my/id/eprint/12554/ http://psasir.upm.edu.my/id/eprint/12554/1/Work%20Condition%20and%20Predictors%20of%20Quality%20of%20Work%20Life%20of%20Information%20System%20Personnel.pdf |
| _version_ | 1848841873546805248 |
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| author | Rethinam, Guna Seelan Ismail, Maimunah |
| author_facet | Rethinam, Guna Seelan Ismail, Maimunah |
| author_sort | Rethinam, Guna Seelan |
| building | UPM Institutional Repository |
| collection | Online Access |
| description | Dynamic and continuous developments of Information and Communication Technology (ICT) have brought significant changes to work condition. This revolutionary work condition has created pressure and led to various work consequences at workplace. Therefore, it is essential to examine the Quality of Work Life (QWL) among the Information System (IS) personnel those who are heavily involved in ICT work environment. Data from a sample of 453 IS personnel employed in Malaysian ICT organizations were gathered via self-administered mail questionnaire and analyzed using SPSS. This study utilized Job Demand-Control-Support Model to examine the work condition. The results were discussed based on the four types of work condition namely, passive, active, low strain and high strain work conditions and their consequences for QWL. The results show IS personnel fall in the active quadrant that allows them to experience better QWL. Based on regression analysis, it was found that variables of work condition, namely job demand, job control and social support were significant predictors of QWL among IS personnel. |
| first_indexed | 2025-11-15T07:50:09Z |
| format | Article |
| id | upm-12554 |
| institution | Universiti Putra Malaysia |
| institution_category | Local University |
| language | English English |
| last_indexed | 2025-11-15T07:50:09Z |
| publishDate | 2008 |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | upm-125542015-10-29T23:55:53Z http://psasir.upm.edu.my/id/eprint/12554/ Work Condition and Predictors of Quality of Work Life of Information System Personnel Rethinam, Guna Seelan Ismail, Maimunah Dynamic and continuous developments of Information and Communication Technology (ICT) have brought significant changes to work condition. This revolutionary work condition has created pressure and led to various work consequences at workplace. Therefore, it is essential to examine the Quality of Work Life (QWL) among the Information System (IS) personnel those who are heavily involved in ICT work environment. Data from a sample of 453 IS personnel employed in Malaysian ICT organizations were gathered via self-administered mail questionnaire and analyzed using SPSS. This study utilized Job Demand-Control-Support Model to examine the work condition. The results were discussed based on the four types of work condition namely, passive, active, low strain and high strain work conditions and their consequences for QWL. The results show IS personnel fall in the active quadrant that allows them to experience better QWL. Based on regression analysis, it was found that variables of work condition, namely job demand, job control and social support were significant predictors of QWL among IS personnel. 2008 Article PeerReviewed application/pdf en http://psasir.upm.edu.my/id/eprint/12554/1/Work%20Condition%20and%20Predictors%20of%20Quality%20of%20Work%20Life%20of%20Information%20System%20Personnel.pdf Rethinam, Guna Seelan and Ismail, Maimunah (2008) Work Condition and Predictors of Quality of Work Life of Information System Personnel. Journal of Global Business Management, 4 (2). pp. 297-305. ISSN 1947-5667 http://www.jgbm.org/page/38%20Maimunah%20Ismail.pdf English |
| spellingShingle | Rethinam, Guna Seelan Ismail, Maimunah Work Condition and Predictors of Quality of Work Life of Information System Personnel |
| title | Work Condition and Predictors of Quality of Work Life of Information System Personnel |
| title_full | Work Condition and Predictors of Quality of Work Life of Information System Personnel |
| title_fullStr | Work Condition and Predictors of Quality of Work Life of Information System Personnel |
| title_full_unstemmed | Work Condition and Predictors of Quality of Work Life of Information System Personnel |
| title_short | Work Condition and Predictors of Quality of Work Life of Information System Personnel |
| title_sort | work condition and predictors of quality of work life of information system personnel |
| url | http://psasir.upm.edu.my/id/eprint/12554/ http://psasir.upm.edu.my/id/eprint/12554/ http://psasir.upm.edu.my/id/eprint/12554/1/Work%20Condition%20and%20Predictors%20of%20Quality%20of%20Work%20Life%20of%20Information%20System%20Personnel.pdf |