Remote onboarding and beyond: Fostering organizational citizenship behavior through psychological channels
Aim/purpose – The purpose of this paper is to investigate the influence of remote onboarding practices on organizational citizenship behavior. This study addresses the gap in understanding how remote onboarding influences employees’ behavior through psychological processes. Design/methodology/approa...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
University of Economics in Katowice
2025
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| Online Access: | http://psasir.upm.edu.my/id/eprint/121193/ http://psasir.upm.edu.my/id/eprint/121193/1/121193.pdf |
| _version_ | 1848868317487431680 |
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| author | Somu, Subbulakshmi Ali, Noor Azman |
| author_facet | Somu, Subbulakshmi Ali, Noor Azman |
| author_sort | Somu, Subbulakshmi |
| building | UPM Institutional Repository |
| collection | Online Access |
| description | Aim/purpose – The purpose of this paper is to investigate the influence of remote onboarding practices on organizational citizenship behavior. This study addresses the gap in understanding how remote onboarding influences employees’ behavior through psychological processes. Design/methodology/approach – The study utilizes a quantitative research approach, analyzing data collected from 608 respondents through structured surveys. It employs a serial mediation process to explore the roles of psychological contracts and psychological ownership in the relationship between remote onboarding and organizational citizenship behavior. Findings – The study reveals that remote onboarding programs have a significant impact on organizational citizenship behavior by fostering a psychological contract and psychological ownership. These factors act as mediators, linking effective onboarding practices to enhanced employee organizational citizenship behavior. Research implications/limitations – The findings provide valuable insights into management practices, highlighting the importance of prioritizing comprehensive digital onboarding strategies for organizations. However, the study’s reliance on self-reported data may introduce biases, and future research should consider conducting longitudinal studies to validate the results. Originality/value/contribution – This research contributes to the existing literature on social exchange theory and social identity theory by elucidating the psychological mechanisms that connect remote onboarding to organizational citizenship behavior. It offers practical recommendations for enhancing digital onboarding processes to promote employee engagement and improve organizational outcomes. |
| first_indexed | 2025-11-15T14:50:28Z |
| format | Article |
| id | upm-121193 |
| institution | Universiti Putra Malaysia |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-15T14:50:28Z |
| publishDate | 2025 |
| publisher | University of Economics in Katowice |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | upm-1211932025-10-29T00:53:01Z http://psasir.upm.edu.my/id/eprint/121193/ Remote onboarding and beyond: Fostering organizational citizenship behavior through psychological channels Somu, Subbulakshmi Ali, Noor Azman Aim/purpose – The purpose of this paper is to investigate the influence of remote onboarding practices on organizational citizenship behavior. This study addresses the gap in understanding how remote onboarding influences employees’ behavior through psychological processes. Design/methodology/approach – The study utilizes a quantitative research approach, analyzing data collected from 608 respondents through structured surveys. It employs a serial mediation process to explore the roles of psychological contracts and psychological ownership in the relationship between remote onboarding and organizational citizenship behavior. Findings – The study reveals that remote onboarding programs have a significant impact on organizational citizenship behavior by fostering a psychological contract and psychological ownership. These factors act as mediators, linking effective onboarding practices to enhanced employee organizational citizenship behavior. Research implications/limitations – The findings provide valuable insights into management practices, highlighting the importance of prioritizing comprehensive digital onboarding strategies for organizations. However, the study’s reliance on self-reported data may introduce biases, and future research should consider conducting longitudinal studies to validate the results. Originality/value/contribution – This research contributes to the existing literature on social exchange theory and social identity theory by elucidating the psychological mechanisms that connect remote onboarding to organizational citizenship behavior. It offers practical recommendations for enhancing digital onboarding processes to promote employee engagement and improve organizational outcomes. University of Economics in Katowice 2025-08-20 Article PeerReviewed text en cc_by_nc_4 http://psasir.upm.edu.my/id/eprint/121193/1/121193.pdf Somu, Subbulakshmi and Ali, Noor Azman (2025) Remote onboarding and beyond: Fostering organizational citizenship behavior through psychological channels. Journal of Economics and Management (Poland), 47 (1). pp. 413-448. ISSN 1732-1948; eISSN: 2719-9975 https://sbc.org.pl/Content/952807/PDF/2025-47-16%20Somu_%20Ali.pdf 10.22367/jem.2025.47.16 |
| spellingShingle | Somu, Subbulakshmi Ali, Noor Azman Remote onboarding and beyond: Fostering organizational citizenship behavior through psychological channels |
| title | Remote onboarding and beyond: Fostering organizational citizenship behavior through psychological channels |
| title_full | Remote onboarding and beyond: Fostering organizational citizenship behavior through psychological channels |
| title_fullStr | Remote onboarding and beyond: Fostering organizational citizenship behavior through psychological channels |
| title_full_unstemmed | Remote onboarding and beyond: Fostering organizational citizenship behavior through psychological channels |
| title_short | Remote onboarding and beyond: Fostering organizational citizenship behavior through psychological channels |
| title_sort | remote onboarding and beyond: fostering organizational citizenship behavior through psychological channels |
| url | http://psasir.upm.edu.my/id/eprint/121193/ http://psasir.upm.edu.my/id/eprint/121193/ http://psasir.upm.edu.my/id/eprint/121193/ http://psasir.upm.edu.my/id/eprint/121193/1/121193.pdf |