Assessing the causal relationship of remote work and employee productivity–a study of corporate Malaysia

The rise of remote work (RW), accelerated by the global pandemic, has reshaped work dynamics, driven by technological advancements and a focus on work-life balance. The main aim of this article to study impact on RW on employees’ productivity. Empirical data was collected via a survey questionnaire...

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Main Authors: Seng, Barry Wang Lim, Ainin, Sulaiman, Zakaria, Nadisah, Foo, Siong Min
Format: Article
Language:English
Published: Cogent OA 2025
Online Access:http://psasir.upm.edu.my/id/eprint/120886/
http://psasir.upm.edu.my/id/eprint/120886/1/120886.pdf
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author Seng, Barry Wang Lim
Ainin, Sulaiman
Zakaria, Nadisah
Foo, Siong Min
author_facet Seng, Barry Wang Lim
Ainin, Sulaiman
Zakaria, Nadisah
Foo, Siong Min
author_sort Seng, Barry Wang Lim
building UPM Institutional Repository
collection Online Access
description The rise of remote work (RW), accelerated by the global pandemic, has reshaped work dynamics, driven by technological advancements and a focus on work-life balance. The main aim of this article to study impact on RW on employees’ productivity. Empirical data was collected via a survey questionnaire on public sector employees. A total of 105 responses were analysed using PLS-SEM. Specifically, the study analyses the role of organisational support, technology availability (i.e. access to required devices and digital infrastructure for effective job execution) and employee wellbeing towards employee’s productivity. The study also analysed the role of socioeconomic (such as nationality, gender, age, marital status and household income levels) as a moderator between these variables. In addition, the study analysed whether worker preference mediates the relationship between RW and employee productivity. Results showed technology’s availability significant positive influence, while organisational support had a positive but insignificant impact. Employee well-being is strongly correlated with productivity. Socioeconomic profiles had no clear impact, but self-preference (SP) mediated effects. The findings imply that RW can increase employees’ productivity but organisations must be willing to invest in technology (to ensure it is readily available and accessible, foster supportive environments and align practices with individual preferences.
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spelling upm-1208862025-10-15T02:05:34Z http://psasir.upm.edu.my/id/eprint/120886/ Assessing the causal relationship of remote work and employee productivity–a study of corporate Malaysia Seng, Barry Wang Lim Ainin, Sulaiman Zakaria, Nadisah Foo, Siong Min The rise of remote work (RW), accelerated by the global pandemic, has reshaped work dynamics, driven by technological advancements and a focus on work-life balance. The main aim of this article to study impact on RW on employees’ productivity. Empirical data was collected via a survey questionnaire on public sector employees. A total of 105 responses were analysed using PLS-SEM. Specifically, the study analyses the role of organisational support, technology availability (i.e. access to required devices and digital infrastructure for effective job execution) and employee wellbeing towards employee’s productivity. The study also analysed the role of socioeconomic (such as nationality, gender, age, marital status and household income levels) as a moderator between these variables. In addition, the study analysed whether worker preference mediates the relationship between RW and employee productivity. Results showed technology’s availability significant positive influence, while organisational support had a positive but insignificant impact. Employee well-being is strongly correlated with productivity. Socioeconomic profiles had no clear impact, but self-preference (SP) mediated effects. The findings imply that RW can increase employees’ productivity but organisations must be willing to invest in technology (to ensure it is readily available and accessible, foster supportive environments and align practices with individual preferences. Cogent OA 2025 Article PeerReviewed text en cc_by_4 http://psasir.upm.edu.my/id/eprint/120886/1/120886.pdf Seng, Barry Wang Lim and Ainin, Sulaiman and Zakaria, Nadisah and Foo, Siong Min (2025) Assessing the causal relationship of remote work and employee productivity–a study of corporate Malaysia. Cogent Social Sciences, 11 (1). art. no. 2481194. pp. 1-19. ISSN 2331-1886 https://www.tandfonline.com/doi/full/10.1080/23311886.2025.2481194 10.1080/23311886.2025.2481194
spellingShingle Seng, Barry Wang Lim
Ainin, Sulaiman
Zakaria, Nadisah
Foo, Siong Min
Assessing the causal relationship of remote work and employee productivity–a study of corporate Malaysia
title Assessing the causal relationship of remote work and employee productivity–a study of corporate Malaysia
title_full Assessing the causal relationship of remote work and employee productivity–a study of corporate Malaysia
title_fullStr Assessing the causal relationship of remote work and employee productivity–a study of corporate Malaysia
title_full_unstemmed Assessing the causal relationship of remote work and employee productivity–a study of corporate Malaysia
title_short Assessing the causal relationship of remote work and employee productivity–a study of corporate Malaysia
title_sort assessing the causal relationship of remote work and employee productivity–a study of corporate malaysia
url http://psasir.upm.edu.my/id/eprint/120886/
http://psasir.upm.edu.my/id/eprint/120886/
http://psasir.upm.edu.my/id/eprint/120886/
http://psasir.upm.edu.my/id/eprint/120886/1/120886.pdf