Enhancing long-term sustainability of ICT-driven public open spaces in Shanghai, China through optimizing stakeholder conflicts
The integration of ICT-driven sustainable practices in public open spaces (IDS-POS) offers significant opportunities for enhancing urban sustainability. However, during the operation and management of IDS-POS projects, i.e., the post-construction stage, stakeholder conflicts that can jeopardize l...
| Main Author: | |
|---|---|
| Format: | Thesis |
| Language: | English |
| Published: |
2024
|
| Subjects: | |
| Online Access: | http://psasir.upm.edu.my/id/eprint/120862/ http://psasir.upm.edu.my/id/eprint/120862/1/120862%20%28UPM%29.pdf |
| Summary: | The integration of ICT-driven sustainable practices in public open spaces (IDS-POS)
offers significant opportunities for enhancing urban sustainability. However, during
the operation and management of IDS-POS projects, i.e., the post-construction stage,
stakeholder conflicts that can jeopardize long-term sustainability are often
encountered, and limited attention has been given to understanding and managing
these conflicts. This study aims to address this gap by investigating the mechanisms
through which stakeholders collaborate and conflict over the policy and sustainability
benefits of IDS-POS during the post-construction stage, identifying specific conflict
issues, and proposing robust conflict optimization strategies. The three IDS-POS
projects in Shanghai, China were used as the study areas. Employing a mixed-methods
approach, the study first conducted a questionnaire survey, collecting 481 valid
responses from stakeholders involved in IDS-POS projects. Structural Equation
Modeling and fuzzy set Qualitative Comparative Analysis were used to analyze the
quantitative data. Subsequently, expert focus group discussions were held, utilizing
the Theory of Inventive Problem Solving to interpret specific conflict issues, propose
optimization strategies, and validate their robustness through Fuzzy Comprehensive
Evaluation. The findings reveal that ICT-driven environmental sustainability and
policy governance significantly promote stakeholder value co-creation, which in turn
enhances the long-term sustainability of IDS-POS projects but also intensifies
conflicts that constrain the sustainability of IDS-POS. 20 specific conflict issues
across environmental, economic, social, and governance domains were identified,
each exerting varying degrees of impact on sustainability outcomes of IDS-POS, with
policy governance and social conflicts emerging as the most critical barriers. The study
developed and validated 34 targeted conflict optimization strategies. The strategies
were clustered into four comprehensive pathways that address specific issues, even in
the absence of prior project experience. This study contributes to the conflict
management and urban sustainability literature by introducing a systematic “problem
identification-analysis-solution-evaluation” framework through a synthesis of mixedmethods
approach and complementary analytical techniques. The study findings
provide certain implications for practitioners involved in urban development projects
characterized by high stakeholder diversity and complexity. |
|---|