Elderly clothing business model transformation: a new review of the changes in service design thinking for product-service system design

Today, elderly people are increasingly concerned about their quality of life and willing to spend on clothing to enhance their sense of wellbeing. Transforming the elderly clothing business model from traditional product-oriented business models to a service-oriented product-service system (PSS) is...

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Main Authors: Shaari, Nazlina, Wang, Mingrun, Ueda, Akira, Abidin, Sazrinee Zainal, Wan Omar, Wan Noor Faaizah, He, Yan
Format: Article
Language:English
Published: Taylor and Francis 2025
Online Access:http://psasir.upm.edu.my/id/eprint/119298/
http://psasir.upm.edu.my/id/eprint/119298/1/119298.pdf
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author Shaari, Nazlina
Wang, Mingrun
Ueda, Akira
Abidin, Sazrinee Zainal
Wan Omar, Wan Noor Faaizah
He, Yan
author_facet Shaari, Nazlina
Wang, Mingrun
Ueda, Akira
Abidin, Sazrinee Zainal
Wan Omar, Wan Noor Faaizah
He, Yan
author_sort Shaari, Nazlina
building UPM Institutional Repository
collection Online Access
description Today, elderly people are increasingly concerned about their quality of life and willing to spend on clothing to enhance their sense of wellbeing. Transforming the elderly clothing business model from traditional product-oriented business models to a service-oriented product-service system (PSS) is of great significance in creating maximum value for elderly people. Understanding the changes in service design thinking is crucial for guiding designers’ efforts in designing a service-oriented PSS for the elderly clothing industry. However, despite the extensive research conducted on the subject of PSS, little attention has been paid to identifying the changes in service design thinking. To fulfill this research gap, this study aims to identify the changes in service design thinking using a systematic literature review method. The research findings offer important knowledge on service design thinking, providing a basis for designers to develop accurate and foresighted PSS design thinking for the elderly clothing industry.
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spelling upm-1192982025-08-14T06:46:23Z http://psasir.upm.edu.my/id/eprint/119298/ Elderly clothing business model transformation: a new review of the changes in service design thinking for product-service system design Shaari, Nazlina Wang, Mingrun Ueda, Akira Abidin, Sazrinee Zainal Wan Omar, Wan Noor Faaizah He, Yan Today, elderly people are increasingly concerned about their quality of life and willing to spend on clothing to enhance their sense of wellbeing. Transforming the elderly clothing business model from traditional product-oriented business models to a service-oriented product-service system (PSS) is of great significance in creating maximum value for elderly people. Understanding the changes in service design thinking is crucial for guiding designers’ efforts in designing a service-oriented PSS for the elderly clothing industry. However, despite the extensive research conducted on the subject of PSS, little attention has been paid to identifying the changes in service design thinking. To fulfill this research gap, this study aims to identify the changes in service design thinking using a systematic literature review method. The research findings offer important knowledge on service design thinking, providing a basis for designers to develop accurate and foresighted PSS design thinking for the elderly clothing industry. Taylor and Francis 2025 Article PeerReviewed text en http://psasir.upm.edu.my/id/eprint/119298/1/119298.pdf Shaari, Nazlina and Wang, Mingrun and Ueda, Akira and Abidin, Sazrinee Zainal and Wan Omar, Wan Noor Faaizah and He, Yan (2025) Elderly clothing business model transformation: a new review of the changes in service design thinking for product-service system design. Design Journal. ISSN 1460-6925; eISSN: 1756-3062 (In Press) https://www.tandfonline.com/doi/full/10.1080/14606925.2025.2534348 10.1080/14606925.2025.2534348
spellingShingle Shaari, Nazlina
Wang, Mingrun
Ueda, Akira
Abidin, Sazrinee Zainal
Wan Omar, Wan Noor Faaizah
He, Yan
Elderly clothing business model transformation: a new review of the changes in service design thinking for product-service system design
title Elderly clothing business model transformation: a new review of the changes in service design thinking for product-service system design
title_full Elderly clothing business model transformation: a new review of the changes in service design thinking for product-service system design
title_fullStr Elderly clothing business model transformation: a new review of the changes in service design thinking for product-service system design
title_full_unstemmed Elderly clothing business model transformation: a new review of the changes in service design thinking for product-service system design
title_short Elderly clothing business model transformation: a new review of the changes in service design thinking for product-service system design
title_sort elderly clothing business model transformation: a new review of the changes in service design thinking for product-service system design
url http://psasir.upm.edu.my/id/eprint/119298/
http://psasir.upm.edu.my/id/eprint/119298/
http://psasir.upm.edu.my/id/eprint/119298/
http://psasir.upm.edu.my/id/eprint/119298/1/119298.pdf