Hospitality employees’ mental health issues: a review

Mental health issues have become a serious concern in many organizations, where this problem might lead to negative outcomes for both employees and employers. Because of the COVID-19 pandemic, untreated mental health problems got worse, which had the worst effect on a person's life and work tha...

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Main Authors: Ghazali, Hazrina, Mohamad, Siti Fatimah, Othman, Mohd Amar Ridham, Ishak, Maisarah
Format: Article
Language:English
Published: HRMARS 2024
Online Access:http://psasir.upm.edu.my/id/eprint/119243/
http://psasir.upm.edu.my/id/eprint/119243/1/119243.pdf
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author Ghazali, Hazrina
Mohamad, Siti Fatimah
Othman, Mohd Amar Ridham
Ishak, Maisarah
author_facet Ghazali, Hazrina
Mohamad, Siti Fatimah
Othman, Mohd Amar Ridham
Ishak, Maisarah
author_sort Ghazali, Hazrina
building UPM Institutional Repository
collection Online Access
description Mental health issues have become a serious concern in many organizations, where this problem might lead to negative outcomes for both employees and employers. Because of the COVID-19 pandemic, untreated mental health problems got worse, which had the worst effect on a person's life and work that could happen. One of the key environments that affect employees' mental health is the workplace. People are becoming more aware of and cognizant of the role that work can play in promoting or impeding mental wellness. The majority of mental health professionals concur that the workplace environment can have a considerable impact on a person's mental and physical well-being, despite the fact that it is difficult to measure the effect of work alone on a person's sense of self, self-esteem, and social recognition. (World Health Organization, Department of Mental Health) The National Health and Morbidity Survey, which was conducted every four years, was the most exhaustive survey ever conducted on a national scale. The main objective of this research is to explore the awareness and factors that influence mental health issues among hospitality employees. Findings from this review may help future researchers develop a mental health framework that can be used as a reference by managers and policymakers at the workplace among hospitality employees.
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spelling upm-1192432025-08-12T02:13:58Z http://psasir.upm.edu.my/id/eprint/119243/ Hospitality employees’ mental health issues: a review Ghazali, Hazrina Mohamad, Siti Fatimah Othman, Mohd Amar Ridham Ishak, Maisarah Mental health issues have become a serious concern in many organizations, where this problem might lead to negative outcomes for both employees and employers. Because of the COVID-19 pandemic, untreated mental health problems got worse, which had the worst effect on a person's life and work that could happen. One of the key environments that affect employees' mental health is the workplace. People are becoming more aware of and cognizant of the role that work can play in promoting or impeding mental wellness. The majority of mental health professionals concur that the workplace environment can have a considerable impact on a person's mental and physical well-being, despite the fact that it is difficult to measure the effect of work alone on a person's sense of self, self-esteem, and social recognition. (World Health Organization, Department of Mental Health) The National Health and Morbidity Survey, which was conducted every four years, was the most exhaustive survey ever conducted on a national scale. The main objective of this research is to explore the awareness and factors that influence mental health issues among hospitality employees. Findings from this review may help future researchers develop a mental health framework that can be used as a reference by managers and policymakers at the workplace among hospitality employees. HRMARS 2024 Article PeerReviewed text en http://psasir.upm.edu.my/id/eprint/119243/1/119243.pdf Ghazali, Hazrina and Mohamad, Siti Fatimah and Othman, Mohd Amar Ridham and Ishak, Maisarah (2024) Hospitality employees’ mental health issues: a review. International Journal of Academic Research in Business and Social Sciences, 14 (7). pp. 239-255. ISSN 2222-6990 https://hrmars.com/index.php/IJARBSS/article/view/21850/Hospitality-Employees-Mental-Health-Issues-A-Review 10.6007/ijarbss/v14-i7/21850
spellingShingle Ghazali, Hazrina
Mohamad, Siti Fatimah
Othman, Mohd Amar Ridham
Ishak, Maisarah
Hospitality employees’ mental health issues: a review
title Hospitality employees’ mental health issues: a review
title_full Hospitality employees’ mental health issues: a review
title_fullStr Hospitality employees’ mental health issues: a review
title_full_unstemmed Hospitality employees’ mental health issues: a review
title_short Hospitality employees’ mental health issues: a review
title_sort hospitality employees’ mental health issues: a review
url http://psasir.upm.edu.my/id/eprint/119243/
http://psasir.upm.edu.my/id/eprint/119243/
http://psasir.upm.edu.my/id/eprint/119243/
http://psasir.upm.edu.my/id/eprint/119243/1/119243.pdf