Influence of e-counselling skills, ethics, and limitations on counselling self-efficacy among ecounsellors in Malaysia
The growing use of e-counseling in various institutions in Malaysia has called for more e-counselors with high self-efficacy to carry out ecounseling responsibilities. However, current studies in Malaysia lack empirical data on counseling self-efficacy among this population. Hence, this study identi...
| Main Authors: | , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
South East Asian Association for Institutional Research
2024
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| Online Access: | http://psasir.upm.edu.my/id/eprint/119223/ http://psasir.upm.edu.my/id/eprint/119223/1/119223.pdf |
| _version_ | 1848867907890577408 |
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| author | Zainudin, Zaida Nor Mohamad Yusop, Yusni Ahmad, Nor Aniza Hassan, Siti Aishah Asri, Alia Sarah |
| author_facet | Zainudin, Zaida Nor Mohamad Yusop, Yusni Ahmad, Nor Aniza Hassan, Siti Aishah Asri, Alia Sarah |
| author_sort | Zainudin, Zaida Nor |
| building | UPM Institutional Repository |
| collection | Online Access |
| description | The growing use of e-counseling in various institutions in Malaysia has called for more e-counselors with high self-efficacy to carry out ecounseling responsibilities. However, current studies in Malaysia lack empirical data on counseling self-efficacy among this population. Hence, this study identified the influence of e-counseling skills, ethics, and limitations on counseling self-efficacy among e-counselors in Malaysia. A correlational study design was employed, where 233 e-counselors in Malaysia were selected using a simple random sampling procedure. Through emails, the respondents were given an access link to an online questionnaire. The inferential analysis using Pearson correlation reported a positive correlation between e-counseling skills and counseling selfefficacy, as well as between e-counseling ethics and counseling selfefficacy. e-Counseling limitations reported a negative correlation with counseling self-efficacy. A multiple regression analysis was also conducted, and e-counseling skills was found to be the best predictor of counseling self-efficacy, followed by e-counseling limitations. The findings from this study are pertinent to support research that investigates e-counseling in the Malaysian context. It also provides suggestions for professional counseling associations, counseling program providers, and counseling educators to improve the higher education training and delivery of e-counseling services in Malaysia. |
| first_indexed | 2025-11-15T14:43:58Z |
| format | Article |
| id | upm-119223 |
| institution | Universiti Putra Malaysia |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-15T14:43:58Z |
| publishDate | 2024 |
| publisher | South East Asian Association for Institutional Research |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | upm-1192232025-08-11T02:00:42Z http://psasir.upm.edu.my/id/eprint/119223/ Influence of e-counselling skills, ethics, and limitations on counselling self-efficacy among ecounsellors in Malaysia Zainudin, Zaida Nor Mohamad Yusop, Yusni Ahmad, Nor Aniza Hassan, Siti Aishah Asri, Alia Sarah The growing use of e-counseling in various institutions in Malaysia has called for more e-counselors with high self-efficacy to carry out ecounseling responsibilities. However, current studies in Malaysia lack empirical data on counseling self-efficacy among this population. Hence, this study identified the influence of e-counseling skills, ethics, and limitations on counseling self-efficacy among e-counselors in Malaysia. A correlational study design was employed, where 233 e-counselors in Malaysia were selected using a simple random sampling procedure. Through emails, the respondents were given an access link to an online questionnaire. The inferential analysis using Pearson correlation reported a positive correlation between e-counseling skills and counseling selfefficacy, as well as between e-counseling ethics and counseling selfefficacy. e-Counseling limitations reported a negative correlation with counseling self-efficacy. A multiple regression analysis was also conducted, and e-counseling skills was found to be the best predictor of counseling self-efficacy, followed by e-counseling limitations. The findings from this study are pertinent to support research that investigates e-counseling in the Malaysian context. It also provides suggestions for professional counseling associations, counseling program providers, and counseling educators to improve the higher education training and delivery of e-counseling services in Malaysia. South East Asian Association for Institutional Research 2024 Article PeerReviewed text en http://psasir.upm.edu.my/id/eprint/119223/1/119223.pdf Zainudin, Zaida Nor and Mohamad Yusop, Yusni and Ahmad, Nor Aniza and Hassan, Siti Aishah and Asri, Alia Sarah (2024) Influence of e-counselling skills, ethics, and limitations on counselling self-efficacy among ecounsellors in Malaysia. Journal of Institutional Research South East Asia, 22 (1). art. no. 13. pp. 302-351. ISSN 1675-6061 http://www.seaairweb.info/journal/articles/JIRSEA_v22_n01/JIRSEA_v22_n01_Article13.pdf |
| spellingShingle | Zainudin, Zaida Nor Mohamad Yusop, Yusni Ahmad, Nor Aniza Hassan, Siti Aishah Asri, Alia Sarah Influence of e-counselling skills, ethics, and limitations on counselling self-efficacy among ecounsellors in Malaysia |
| title | Influence of e-counselling skills, ethics, and limitations on counselling self-efficacy among ecounsellors in Malaysia |
| title_full | Influence of e-counselling skills, ethics, and limitations on counselling self-efficacy among ecounsellors in Malaysia |
| title_fullStr | Influence of e-counselling skills, ethics, and limitations on counselling self-efficacy among ecounsellors in Malaysia |
| title_full_unstemmed | Influence of e-counselling skills, ethics, and limitations on counselling self-efficacy among ecounsellors in Malaysia |
| title_short | Influence of e-counselling skills, ethics, and limitations on counselling self-efficacy among ecounsellors in Malaysia |
| title_sort | influence of e-counselling skills, ethics, and limitations on counselling self-efficacy among ecounsellors in malaysia |
| url | http://psasir.upm.edu.my/id/eprint/119223/ http://psasir.upm.edu.my/id/eprint/119223/ http://psasir.upm.edu.my/id/eprint/119223/1/119223.pdf |