Antecedents of internal reputation and its consequences on organizational outcomes: a systematic review
Purpose – Organizational reputation has come to the forefront amidst today’s increasingly competitive business environment. While the perspectives of external stakeholders continue to generate research attention among reputation scholars, perceptions of internal stakeholders like employees deserve s...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Emerald Publishing
2024
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| Online Access: | http://psasir.upm.edu.my/id/eprint/119125/ http://psasir.upm.edu.my/id/eprint/119125/1/119125.pdf |
| _version_ | 1848867880547909632 |
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| author | Lee, Ling Hooi Abdullah, Zulhamri |
| author_facet | Lee, Ling Hooi Abdullah, Zulhamri |
| author_sort | Lee, Ling Hooi |
| building | UPM Institutional Repository |
| collection | Online Access |
| description | Purpose – Organizational reputation has come to the forefront amidst today’s increasingly competitive business environment. While the perspectives of external stakeholders continue to generate research attention among reputation scholars, perceptions of internal stakeholders like employees deserve similar or more focus due to their ability to sway external organizational reputation. Thoroughly understanding organizational variables that precede internal reputation perceptions among employees and the ensuing consequences enables effective reputation management measures. This study aims to develop a comprehensive framework that outlines the antecedents and consequences of the internal reputation concept. Design/methodology/approach – The Preferred Reporting Items for Systematic Reviews and MetaAnalyses (PRISMA) 2020 review protocol was applied. Around 24 journal articles were drawn from the Web of Science and Scopus databases and analyzed using qualitative content analysis. Findings – The review revealed 31 constructs related to the internal reputation concept, which were categorized into seven main themes, and a comprehensive framework was developed. Future research recommendations include the need to expand the study’s parameters, adopt a different research method and target varied contexts to achieve a more exhaustive systematic literature review on internal reputation. Research limitations/implications – This study attempts to contribute to the understanding of the internal reputation concept, theories and reputation management practices through its findings. Originality/value – This paper provides the first known systematic literature review of the internal reputation concept, which could provide practical guidance to professionals in internal reputation management and academic guidance for future research in internal reputation. |
| first_indexed | 2025-11-15T14:43:32Z |
| format | Article |
| id | upm-119125 |
| institution | Universiti Putra Malaysia |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-15T14:43:32Z |
| publishDate | 2024 |
| publisher | Emerald Publishing |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | upm-1191252025-09-11T04:02:37Z http://psasir.upm.edu.my/id/eprint/119125/ Antecedents of internal reputation and its consequences on organizational outcomes: a systematic review Lee, Ling Hooi Abdullah, Zulhamri Purpose – Organizational reputation has come to the forefront amidst today’s increasingly competitive business environment. While the perspectives of external stakeholders continue to generate research attention among reputation scholars, perceptions of internal stakeholders like employees deserve similar or more focus due to their ability to sway external organizational reputation. Thoroughly understanding organizational variables that precede internal reputation perceptions among employees and the ensuing consequences enables effective reputation management measures. This study aims to develop a comprehensive framework that outlines the antecedents and consequences of the internal reputation concept. Design/methodology/approach – The Preferred Reporting Items for Systematic Reviews and MetaAnalyses (PRISMA) 2020 review protocol was applied. Around 24 journal articles were drawn from the Web of Science and Scopus databases and analyzed using qualitative content analysis. Findings – The review revealed 31 constructs related to the internal reputation concept, which were categorized into seven main themes, and a comprehensive framework was developed. Future research recommendations include the need to expand the study’s parameters, adopt a different research method and target varied contexts to achieve a more exhaustive systematic literature review on internal reputation. Research limitations/implications – This study attempts to contribute to the understanding of the internal reputation concept, theories and reputation management practices through its findings. Originality/value – This paper provides the first known systematic literature review of the internal reputation concept, which could provide practical guidance to professionals in internal reputation management and academic guidance for future research in internal reputation. Emerald Publishing 2024 Article PeerReviewed text en http://psasir.upm.edu.my/id/eprint/119125/1/119125.pdf Lee, Ling Hooi and Abdullah, Zulhamri (2024) Antecedents of internal reputation and its consequences on organizational outcomes: a systematic review. International Journal of Organization Theory and Behavior, 27 (1). pp. 55-79. ISSN 1093-4537; eISSN: 1532-4273 https://www.emerald.com/ijotb/article/27/1/55-79/1235384 10.1108/ijotb-10-2022-0193 |
| spellingShingle | Lee, Ling Hooi Abdullah, Zulhamri Antecedents of internal reputation and its consequences on organizational outcomes: a systematic review |
| title | Antecedents of internal reputation and its consequences on organizational outcomes: a systematic review |
| title_full | Antecedents of internal reputation and its consequences on organizational outcomes: a systematic review |
| title_fullStr | Antecedents of internal reputation and its consequences on organizational outcomes: a systematic review |
| title_full_unstemmed | Antecedents of internal reputation and its consequences on organizational outcomes: a systematic review |
| title_short | Antecedents of internal reputation and its consequences on organizational outcomes: a systematic review |
| title_sort | antecedents of internal reputation and its consequences on organizational outcomes: a systematic review |
| url | http://psasir.upm.edu.my/id/eprint/119125/ http://psasir.upm.edu.my/id/eprint/119125/ http://psasir.upm.edu.my/id/eprint/119125/ http://psasir.upm.edu.my/id/eprint/119125/1/119125.pdf |