Unlocking the potential: exploring career management's impact on citizenship behavior among civil servants
The Malaysian public service confronts a pressing challenge in delivering impactful performance that serves the society and the nation. Addressing this challenge, this study aims to investigate the intricate relationship between organizational career management practices, career competencies, career...
| Main Authors: | , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Springer
2025
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| Online Access: | http://psasir.upm.edu.my/id/eprint/118775/ http://psasir.upm.edu.my/id/eprint/118775/1/118775.pdf |
| _version_ | 1848867784146026496 |
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| author | Lee, Chin-Chin Lim, Xin-Jean Ng, Siew-Imm Ho, Jo-Ann Abdul Aziz, Yuhanis |
| author_facet | Lee, Chin-Chin Lim, Xin-Jean Ng, Siew-Imm Ho, Jo-Ann Abdul Aziz, Yuhanis |
| author_sort | Lee, Chin-Chin |
| building | UPM Institutional Repository |
| collection | Online Access |
| description | The Malaysian public service confronts a pressing challenge in delivering impactful performance that serves the society and the nation. Addressing this challenge, this study aims to investigate the intricate relationship between organizational career management practices, career competencies, career success, and organizational citizenship behavior (OCB). Drawing upon the social cognitive and social exchange theories, a comprehensive research model is constructed. Data were gathered from 605 civil servants who play pivotal roles in shaping, executing, and overseeing public policies. Utilizing Partial Least Squares Structural Equation Modeling (PLS-SEM), the findings demonstrate a significant and positive influence of career management practices on OCB, with career competencies and career success acting as sequential mediators. Theoretically, this study emphasizes the necessity of balancing organizational and individual factors to enhance OCB performance. Practically, the study offers actionable insights for policymakers to formulate tailored strategies aimed at fostering organizational citizenship behavior, a pivotal element in achieving heightened performance among civil servants in Malaysia. |
| first_indexed | 2025-11-15T14:42:00Z |
| format | Article |
| id | upm-118775 |
| institution | Universiti Putra Malaysia |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-15T14:42:00Z |
| publishDate | 2025 |
| publisher | Springer |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | upm-1187752025-07-23T07:05:19Z http://psasir.upm.edu.my/id/eprint/118775/ Unlocking the potential: exploring career management's impact on citizenship behavior among civil servants Lee, Chin-Chin Lim, Xin-Jean Ng, Siew-Imm Ho, Jo-Ann Abdul Aziz, Yuhanis The Malaysian public service confronts a pressing challenge in delivering impactful performance that serves the society and the nation. Addressing this challenge, this study aims to investigate the intricate relationship between organizational career management practices, career competencies, career success, and organizational citizenship behavior (OCB). Drawing upon the social cognitive and social exchange theories, a comprehensive research model is constructed. Data were gathered from 605 civil servants who play pivotal roles in shaping, executing, and overseeing public policies. Utilizing Partial Least Squares Structural Equation Modeling (PLS-SEM), the findings demonstrate a significant and positive influence of career management practices on OCB, with career competencies and career success acting as sequential mediators. Theoretically, this study emphasizes the necessity of balancing organizational and individual factors to enhance OCB performance. Practically, the study offers actionable insights for policymakers to formulate tailored strategies aimed at fostering organizational citizenship behavior, a pivotal element in achieving heightened performance among civil servants in Malaysia. Springer 2025-01-02 Article PeerReviewed text en http://psasir.upm.edu.my/id/eprint/118775/1/118775.pdf Lee, Chin-Chin and Lim, Xin-Jean and Ng, Siew-Imm and Ho, Jo-Ann and Abdul Aziz, Yuhanis (2025) Unlocking the potential: exploring career management's impact on citizenship behavior among civil servants. Current Psychology, 44 (2). pp. 945-973. ISSN 1046-1310; eISSN: 1936-4733 https://link.springer.com/article/10.1007/s12144-024-07179-8?error=cookies_not_supported&code=8d81349c-6ea8-4685-b4b2-1efaa7193294 10.1007/s12144-024-07179-8 |
| spellingShingle | Lee, Chin-Chin Lim, Xin-Jean Ng, Siew-Imm Ho, Jo-Ann Abdul Aziz, Yuhanis Unlocking the potential: exploring career management's impact on citizenship behavior among civil servants |
| title | Unlocking the potential: exploring career management's impact on citizenship behavior among civil servants |
| title_full | Unlocking the potential: exploring career management's impact on citizenship behavior among civil servants |
| title_fullStr | Unlocking the potential: exploring career management's impact on citizenship behavior among civil servants |
| title_full_unstemmed | Unlocking the potential: exploring career management's impact on citizenship behavior among civil servants |
| title_short | Unlocking the potential: exploring career management's impact on citizenship behavior among civil servants |
| title_sort | unlocking the potential: exploring career management's impact on citizenship behavior among civil servants |
| url | http://psasir.upm.edu.my/id/eprint/118775/ http://psasir.upm.edu.my/id/eprint/118775/ http://psasir.upm.edu.my/id/eprint/118775/ http://psasir.upm.edu.my/id/eprint/118775/1/118775.pdf |