Integrating LDA thematic model, FCE, and QFD methods for consumer-centered visual planning of the creative tourism destination: a macrosystem decision approach

Satisfying the consumer needs of tourism users is the key to the success of creative tourism destinations in landscape shaping, project design, and tourism operation. However, existing research on tourist needs mostly relies on expert experience and often stops at establishing evaluation results,...

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Main Authors: Yingyi, Hao, Hasna, Mohd Fabian, Abdul Aziz, Faziawati
Format: Article
Language:English
Published: Elsevier 2025
Online Access:http://psasir.upm.edu.my/id/eprint/117766/
http://psasir.upm.edu.my/id/eprint/117766/1/117766.pdf
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author Yingyi, Hao
Hasna, Mohd Fabian
Abdul Aziz, Faziawati
author_facet Yingyi, Hao
Hasna, Mohd Fabian
Abdul Aziz, Faziawati
author_sort Yingyi, Hao
building UPM Institutional Repository
collection Online Access
description Satisfying the consumer needs of tourism users is the key to the success of creative tourism destinations in landscape shaping, project design, and tourism operation. However, existing research on tourist needs mostly relies on expert experience and often stops at establishing evaluation results, lacking a systematic mechanism for translating user needs into implementation design. This study, however, synthesizes the perspectives of professionals and space users and innovatively proposes a macro-systematic decision-making approach that combines the LDA(Latent Dirichlet Allocation) thematic model, FCE(Fuzzy comprehensive evaluation), and QFD (Quality-function deployment) theory to ensure that the visual quality planning of tourism landscapes is closer to the aesthetic expectations of actual users. The feasibility of the research method was tested by analyzing 1056 social media comments and 237 questionnaires from a famous Chinese creative tourism venue (798 Art District) to determine the priority of design feature planning, thus improving the satisfaction of the tourist experience. The results show that more room for improvement is needed in terms of aesthetics, fun, creativity, and comfort of creative tourism venues in China. Relevant professionals should pay attention to attracting more potential consumers and enhancing their visual experience evaluation through the construction of features such as novelty, uniqueness, history, openness, and diversity in creative tourism destinations. The results of this study not only enrich the practical application of the theory of mass-functional configuration but also provide an important reference for how art can be involved in urban public space to enrich the evaluation of the tourism experience.
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spelling upm-1177662025-06-26T09:03:28Z http://psasir.upm.edu.my/id/eprint/117766/ Integrating LDA thematic model, FCE, and QFD methods for consumer-centered visual planning of the creative tourism destination: a macrosystem decision approach Yingyi, Hao Hasna, Mohd Fabian Abdul Aziz, Faziawati Satisfying the consumer needs of tourism users is the key to the success of creative tourism destinations in landscape shaping, project design, and tourism operation. However, existing research on tourist needs mostly relies on expert experience and often stops at establishing evaluation results, lacking a systematic mechanism for translating user needs into implementation design. This study, however, synthesizes the perspectives of professionals and space users and innovatively proposes a macro-systematic decision-making approach that combines the LDA(Latent Dirichlet Allocation) thematic model, FCE(Fuzzy comprehensive evaluation), and QFD (Quality-function deployment) theory to ensure that the visual quality planning of tourism landscapes is closer to the aesthetic expectations of actual users. The feasibility of the research method was tested by analyzing 1056 social media comments and 237 questionnaires from a famous Chinese creative tourism venue (798 Art District) to determine the priority of design feature planning, thus improving the satisfaction of the tourist experience. The results show that more room for improvement is needed in terms of aesthetics, fun, creativity, and comfort of creative tourism venues in China. Relevant professionals should pay attention to attracting more potential consumers and enhancing their visual experience evaluation through the construction of features such as novelty, uniqueness, history, openness, and diversity in creative tourism destinations. The results of this study not only enrich the practical application of the theory of mass-functional configuration but also provide an important reference for how art can be involved in urban public space to enrich the evaluation of the tourism experience. Elsevier 2025-05-14 Article PeerReviewed text en http://psasir.upm.edu.my/id/eprint/117766/1/117766.pdf Yingyi, Hao and Hasna, Mohd Fabian and Abdul Aziz, Faziawati (2025) Integrating LDA thematic model, FCE, and QFD methods for consumer-centered visual planning of the creative tourism destination: a macrosystem decision approach. Applied Soft Computing, 177. art. no. 113299. pp. 1-15. ISSN 1568-4946 https://www.sciencedirect.com/science/article/pii/S1568494625006106#ab0015 10.1016/j.asoc.2025.113299
spellingShingle Yingyi, Hao
Hasna, Mohd Fabian
Abdul Aziz, Faziawati
Integrating LDA thematic model, FCE, and QFD methods for consumer-centered visual planning of the creative tourism destination: a macrosystem decision approach
title Integrating LDA thematic model, FCE, and QFD methods for consumer-centered visual planning of the creative tourism destination: a macrosystem decision approach
title_full Integrating LDA thematic model, FCE, and QFD methods for consumer-centered visual planning of the creative tourism destination: a macrosystem decision approach
title_fullStr Integrating LDA thematic model, FCE, and QFD methods for consumer-centered visual planning of the creative tourism destination: a macrosystem decision approach
title_full_unstemmed Integrating LDA thematic model, FCE, and QFD methods for consumer-centered visual planning of the creative tourism destination: a macrosystem decision approach
title_short Integrating LDA thematic model, FCE, and QFD methods for consumer-centered visual planning of the creative tourism destination: a macrosystem decision approach
title_sort integrating lda thematic model, fce, and qfd methods for consumer-centered visual planning of the creative tourism destination: a macrosystem decision approach
url http://psasir.upm.edu.my/id/eprint/117766/
http://psasir.upm.edu.my/id/eprint/117766/
http://psasir.upm.edu.my/id/eprint/117766/
http://psasir.upm.edu.my/id/eprint/117766/1/117766.pdf