A critical review for travel satisfaction and subjective well-being

Introduction: Travelers increasingly consider their emotional needs when making travel mode choices. While travel satisfaction (TS) is insufficient for a comprehensive evaluation of travel modes, subjective well-being (SWB) has gained attention. However, the relationship and differences between subj...

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Main Authors: Dong, Hao, Hashim, Haslinda, Kamarulzaman, Nitty Hirawaty
Format: Article
Language:English
Published: Elsevier 2024
Online Access:http://psasir.upm.edu.my/id/eprint/115648/
http://psasir.upm.edu.my/id/eprint/115648/1/115648.pdf
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author Dong, Hao
Hashim, Haslinda
Kamarulzaman, Nitty Hirawaty
author_facet Dong, Hao
Hashim, Haslinda
Kamarulzaman, Nitty Hirawaty
author_sort Dong, Hao
building UPM Institutional Repository
collection Online Access
description Introduction: Travelers increasingly consider their emotional needs when making travel mode choices. While travel satisfaction (TS) is insufficient for a comprehensive evaluation of travel modes, subjective well-being (SWB) has gained attention. However, the relationship and differences between subjective well-being and TS have yet to receive adequate attention. Method: This study aims to clarify the correlations and differences between TS and subjective well-being from three aspects: definition, current research, and relationship mechanism, using a literature review method. Results: The study results show that (1) TS can be seen as a component of the definition of subjective well-being. (2) Further research is needed on both subjective well-being and TS in the Chinese context. (3) Subjective well-being provides a more accurate and comprehensive representation of passengers’ evaluations of travel modes than TS. From another perspective, TS is more suitable for measuring the influence of emotional factors on travel mode choice. Conclusions: The result provides a valuable reference for understanding subjective well-being and TS, distinguishing the differences between the two concepts and the research value of both. It helps marketers develop and implement effective marketing strategies to encourage passengers to choose eco-friendly travel modes.
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spelling upm-1156482025-04-21T02:58:12Z http://psasir.upm.edu.my/id/eprint/115648/ A critical review for travel satisfaction and subjective well-being Dong, Hao Hashim, Haslinda Kamarulzaman, Nitty Hirawaty Introduction: Travelers increasingly consider their emotional needs when making travel mode choices. While travel satisfaction (TS) is insufficient for a comprehensive evaluation of travel modes, subjective well-being (SWB) has gained attention. However, the relationship and differences between subjective well-being and TS have yet to receive adequate attention. Method: This study aims to clarify the correlations and differences between TS and subjective well-being from three aspects: definition, current research, and relationship mechanism, using a literature review method. Results: The study results show that (1) TS can be seen as a component of the definition of subjective well-being. (2) Further research is needed on both subjective well-being and TS in the Chinese context. (3) Subjective well-being provides a more accurate and comprehensive representation of passengers’ evaluations of travel modes than TS. From another perspective, TS is more suitable for measuring the influence of emotional factors on travel mode choice. Conclusions: The result provides a valuable reference for understanding subjective well-being and TS, distinguishing the differences between the two concepts and the research value of both. It helps marketers develop and implement effective marketing strategies to encourage passengers to choose eco-friendly travel modes. Elsevier 2024-09 Article PeerReviewed text en http://psasir.upm.edu.my/id/eprint/115648/1/115648.pdf Dong, Hao and Hashim, Haslinda and Kamarulzaman, Nitty Hirawaty (2024) A critical review for travel satisfaction and subjective well-being. Journal of Transport and Health, 38. art. no. 101899. ISSN 2214-1405 https://www.sciencedirect.com/science/article/pii/S2214140524001452?via%3Dihub 10.1016/j.jth.2024.101899
spellingShingle Dong, Hao
Hashim, Haslinda
Kamarulzaman, Nitty Hirawaty
A critical review for travel satisfaction and subjective well-being
title A critical review for travel satisfaction and subjective well-being
title_full A critical review for travel satisfaction and subjective well-being
title_fullStr A critical review for travel satisfaction and subjective well-being
title_full_unstemmed A critical review for travel satisfaction and subjective well-being
title_short A critical review for travel satisfaction and subjective well-being
title_sort critical review for travel satisfaction and subjective well-being
url http://psasir.upm.edu.my/id/eprint/115648/
http://psasir.upm.edu.my/id/eprint/115648/
http://psasir.upm.edu.my/id/eprint/115648/
http://psasir.upm.edu.my/id/eprint/115648/1/115648.pdf