Understanding asymmetric effects of attribute performance on tourist satisfaction with island tourism using user-generated data
Purpose: Past research often relies on linear relationship assumptions from the perspective of managers when studying the relationship between attribute performance and satisfaction. However, this study extracts tourists’ online reviews to explore asymmetric relationships and identifies island touri...
| Main Authors: | Ji, Guang Meng, Ng, Siew Imm, Cheah, Jun Hwa, Choo, Wei Chong |
|---|---|
| Format: | Article |
| Published: |
Emerald Publishing
2023
|
| Online Access: | http://psasir.upm.edu.my/id/eprint/115602/ |
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