Employee empowerment in construction: An implementation model for process improvement
The business environment of construction organisations has undergone significant change over the last 50 years. As a result, construction management has had to respond to issues such as increasing levels of client expectation, globalisation of the construction economy, cut-throat competition, and ti...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
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MCB University Press
2000
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| Online Access: | http://psasir.upm.edu.my/id/eprint/115545/ http://psasir.upm.edu.my/id/eprint/115545/2/115545.pdf |
| _version_ | 1848866804810645504 |
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| author | Holt, Gary D. Love, Peter E.D. Jawahar Nesan, L. |
| author_facet | Holt, Gary D. Love, Peter E.D. Jawahar Nesan, L. |
| author_sort | Holt, Gary D. |
| building | UPM Institutional Repository |
| collection | Online Access |
| description | The business environment of construction organisations has undergone significant change over the last 50 years. As a result, construction management has had to respond to issues such as increasing levels of client expectation, globalisation of the construction economy, cut-throat competition, and tight margins, plus the “inherent” obstacles to operating in the sector, such as separation of design and construction, fragmented production methods, adversarial relationships, and a reluctance to innovate and take up information technology. Furthermore, the problems of poor and unstructured training, multi-tiered management systems, and poor communication provide less than optimal conditions for achieving high quality products in good time and to budget. One approach to addressing these issues is through the concept of employee empowerment. This paper presents an overview of the empowerment concept in the context of construction management, highlighting the hurdles, an implementation process, and achievable benefits. |
| first_indexed | 2025-11-15T14:26:26Z |
| format | Article |
| id | upm-115545 |
| institution | Universiti Putra Malaysia |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-15T14:26:26Z |
| publishDate | 2000 |
| publisher | MCB University Press |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | upm-1155452025-07-03T01:42:31Z http://psasir.upm.edu.my/id/eprint/115545/ Employee empowerment in construction: An implementation model for process improvement Holt, Gary D. Love, Peter E.D. Jawahar Nesan, L. The business environment of construction organisations has undergone significant change over the last 50 years. As a result, construction management has had to respond to issues such as increasing levels of client expectation, globalisation of the construction economy, cut-throat competition, and tight margins, plus the “inherent” obstacles to operating in the sector, such as separation of design and construction, fragmented production methods, adversarial relationships, and a reluctance to innovate and take up information technology. Furthermore, the problems of poor and unstructured training, multi-tiered management systems, and poor communication provide less than optimal conditions for achieving high quality products in good time and to budget. One approach to addressing these issues is through the concept of employee empowerment. This paper presents an overview of the empowerment concept in the context of construction management, highlighting the hurdles, an implementation process, and achievable benefits. MCB University Press 2000 Article PeerReviewed text en http://psasir.upm.edu.my/id/eprint/115545/2/115545.pdf Holt, Gary D. and Love, Peter E.D. and Jawahar Nesan, L. (2000) Employee empowerment in construction: An implementation model for process improvement. Team Performance Management: an International Journal, 6 (3/4). pp. 47-51. ISSN 1352-7592; eISSN: 1352-7592 https://www.emerald.com/insight/content/doi/10.1108/13527590010343007/full/html 10.1108/13527590010343007 |
| spellingShingle | Holt, Gary D. Love, Peter E.D. Jawahar Nesan, L. Employee empowerment in construction: An implementation model for process improvement |
| title | Employee empowerment in construction: An implementation model for process improvement |
| title_full | Employee empowerment in construction: An implementation model for process improvement |
| title_fullStr | Employee empowerment in construction: An implementation model for process improvement |
| title_full_unstemmed | Employee empowerment in construction: An implementation model for process improvement |
| title_short | Employee empowerment in construction: An implementation model for process improvement |
| title_sort | employee empowerment in construction: an implementation model for process improvement |
| url | http://psasir.upm.edu.my/id/eprint/115545/ http://psasir.upm.edu.my/id/eprint/115545/ http://psasir.upm.edu.my/id/eprint/115545/ http://psasir.upm.edu.my/id/eprint/115545/2/115545.pdf |