Challenges and issues in team gamer loyalty for massively multiplayer online game

As the number of players in Massively Multiplayer Online Games (MMOG) increases, the complexity of game missions requires players to work in teams to accomplish game objectives. If players lack expertise in collaboration, they may have difficulty integrating into the game team, which may further ero...

Full description

Bibliographic Details
Main Authors: Abdullah, Lili Nurliyana, Gong, Xiaoxue, Mohd Norowi, Noris, Jantan, Azrul Hazri
Format: Book Section
Published: Springer Nature 2024
Online Access:http://psasir.upm.edu.my/id/eprint/115337/
_version_ 1848866750641209344
author Abdullah, Lili Nurliyana
Gong, Xiaoxue
Mohd Norowi, Noris
Jantan, Azrul Hazri
author_facet Abdullah, Lili Nurliyana
Gong, Xiaoxue
Mohd Norowi, Noris
Jantan, Azrul Hazri
author_sort Abdullah, Lili Nurliyana
building UPM Institutional Repository
collection Online Access
description As the number of players in Massively Multiplayer Online Games (MMOG) increases, the complexity of game missions requires players to work in teams to accomplish game objectives. If players lack expertise in collaboration, they may have difficulty integrating into the game team, which may further erode their loyalty to the MMOG. However, little is known about how game cooperation affects players’ loyalty to MMOG, suggesting that there is a dearth of research in this area. As a result of this mismatch, game developers are unable to allocate resources in ways that increase gamer loyalty. We propose a new framework for the study of team gamer loyalty. The results show that game team norm identification, team participation experience, and cooperative knowledge all contribute to team gamer loyalty. The study suggests that cooperative knowledge among players not only directly increases gamer loyalty, but also amplifies the effects of team participation experience and game team norms on loyalty, which is valuable information for game developers.
first_indexed 2025-11-15T14:25:34Z
format Book Section
id upm-115337
institution Universiti Putra Malaysia
institution_category Local University
last_indexed 2025-11-15T14:25:34Z
publishDate 2024
publisher Springer Nature
recordtype eprints
repository_type Digital Repository
spelling upm-1153372025-03-03T07:04:04Z http://psasir.upm.edu.my/id/eprint/115337/ Challenges and issues in team gamer loyalty for massively multiplayer online game Abdullah, Lili Nurliyana Gong, Xiaoxue Mohd Norowi, Noris Jantan, Azrul Hazri As the number of players in Massively Multiplayer Online Games (MMOG) increases, the complexity of game missions requires players to work in teams to accomplish game objectives. If players lack expertise in collaboration, they may have difficulty integrating into the game team, which may further erode their loyalty to the MMOG. However, little is known about how game cooperation affects players’ loyalty to MMOG, suggesting that there is a dearth of research in this area. As a result of this mismatch, game developers are unable to allocate resources in ways that increase gamer loyalty. We propose a new framework for the study of team gamer loyalty. The results show that game team norm identification, team participation experience, and cooperative knowledge all contribute to team gamer loyalty. The study suggests that cooperative knowledge among players not only directly increases gamer loyalty, but also amplifies the effects of team participation experience and game team norms on loyalty, which is valuable information for game developers. Springer Nature 2024 Book Section PeerReviewed Abdullah, Lili Nurliyana and Gong, Xiaoxue and Mohd Norowi, Noris and Jantan, Azrul Hazri (2024) Challenges and issues in team gamer loyalty for massively multiplayer online game. In: Proceedings of the 4th International Conference on Advances in Computational Science and Engineering. Lecture Notes in Electrical Engineering, 1199 . Springer Nature, Singapore, pp. 331-341. ISBN 9789819729760; eISBN: 9789819729777 https://link.springer.com/chapter/10.1007/978-981-97-2977-7_20 10.1007/978-981-97-2977-7_20
spellingShingle Abdullah, Lili Nurliyana
Gong, Xiaoxue
Mohd Norowi, Noris
Jantan, Azrul Hazri
Challenges and issues in team gamer loyalty for massively multiplayer online game
title Challenges and issues in team gamer loyalty for massively multiplayer online game
title_full Challenges and issues in team gamer loyalty for massively multiplayer online game
title_fullStr Challenges and issues in team gamer loyalty for massively multiplayer online game
title_full_unstemmed Challenges and issues in team gamer loyalty for massively multiplayer online game
title_short Challenges and issues in team gamer loyalty for massively multiplayer online game
title_sort challenges and issues in team gamer loyalty for massively multiplayer online game
url http://psasir.upm.edu.my/id/eprint/115337/
http://psasir.upm.edu.my/id/eprint/115337/
http://psasir.upm.edu.my/id/eprint/115337/