Understanding conflict in the franchised restaurant industry: insights from court records

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Understanding conflict in the franchised restaurant industry: insights from court records

Relationships between franchisees and franchisors are susceptible to conflicts. This exploratory study employed a content analysis using a data triangulation of New York court records (23 cases, 3 dismissed) spanning from 1957 to 2016 and IFA corporate databases to explore the causes of conflict in...

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Bibliographic Details
Main Authors:	Siti Nurhayati Khairatun, Zheng, Tianshu
Format:	Article
Language:	English
Published:	Globeedu Group 2024
Online Access:	http://psasir.upm.edu.my/id/eprint/115048/ http://psasir.upm.edu.my/id/eprint/115048/1/115048.pdf

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