Non-use phenomenon of CASE tools: Malaysian experience

Although computer-aided software engineering (CASE) technology has received widespread acceptance in the Western information systems community, many organizations in Malaysia are encountering difficulties in introducing CASE to automate their systems development tasks. It has been reported that CASE...

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Main Authors: Selamat, M.H., Choong, C.Y., Othman, A.T., Rahim, MM
Format: Article
Published: Elsevier 1994
Online Access:http://psasir.upm.edu.my/id/eprint/114119/
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author Selamat, M.H.
Choong, C.Y.
Othman, A.T.
Rahim, MM
author_facet Selamat, M.H.
Choong, C.Y.
Othman, A.T.
Rahim, MM
author_sort Selamat, M.H.
building UPM Institutional Repository
collection Online Access
description Although computer-aided software engineering (CASE) technology has received widespread acceptance in the Western information systems community, many organizations in Malaysia are encountering difficulties in introducing CASE to automate their systems development tasks. It has been reported that CASE tools have failed to achieve success in a considerable number of Malaysian organizations. Therefore a study has been undertaken to examine the reasons that led to non-use of CASE tools. It is found that in Malaysia, the problems of non-use of CASE are human oriented, relating to CASE users, software managers and CASE vendors. Surprisingly, technical issues were found to have less impact in abandoning CASE products. The findings of this study are also compared with that of others conducted in the UK and USA. Some interesting observations are highlighted. Finally, it is advised that organizations should not move too quickly from the manual systems development approach to CASE environment. A strong commitment, adequate training and appreciation programs will, hopefully, minimize many of these problems.
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institution Universiti Putra Malaysia
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publishDate 1994
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spelling upm-1141192024-12-03T03:59:07Z http://psasir.upm.edu.my/id/eprint/114119/ Non-use phenomenon of CASE tools: Malaysian experience Selamat, M.H. Choong, C.Y. Othman, A.T. Rahim, MM Although computer-aided software engineering (CASE) technology has received widespread acceptance in the Western information systems community, many organizations in Malaysia are encountering difficulties in introducing CASE to automate their systems development tasks. It has been reported that CASE tools have failed to achieve success in a considerable number of Malaysian organizations. Therefore a study has been undertaken to examine the reasons that led to non-use of CASE tools. It is found that in Malaysia, the problems of non-use of CASE are human oriented, relating to CASE users, software managers and CASE vendors. Surprisingly, technical issues were found to have less impact in abandoning CASE products. The findings of this study are also compared with that of others conducted in the UK and USA. Some interesting observations are highlighted. Finally, it is advised that organizations should not move too quickly from the manual systems development approach to CASE environment. A strong commitment, adequate training and appreciation programs will, hopefully, minimize many of these problems. Elsevier 1994-09 Article PeerReviewed Selamat, M.H. and Choong, C.Y. and Othman, A.T. and Rahim, MM (1994) Non-use phenomenon of CASE tools: Malaysian experience. Information and Software Technology, 36 (9). pp. 531-537. ISSN 0950-5849; eISSN: 0950-5849 https://linkinghub.elsevier.com/retrieve/pii/0950584994900981 10.1016/0950-5849(94)90098-1
spellingShingle Selamat, M.H.
Choong, C.Y.
Othman, A.T.
Rahim, MM
Non-use phenomenon of CASE tools: Malaysian experience
title Non-use phenomenon of CASE tools: Malaysian experience
title_full Non-use phenomenon of CASE tools: Malaysian experience
title_fullStr Non-use phenomenon of CASE tools: Malaysian experience
title_full_unstemmed Non-use phenomenon of CASE tools: Malaysian experience
title_short Non-use phenomenon of CASE tools: Malaysian experience
title_sort non-use phenomenon of case tools: malaysian experience
url http://psasir.upm.edu.my/id/eprint/114119/
http://psasir.upm.edu.my/id/eprint/114119/
http://psasir.upm.edu.my/id/eprint/114119/