APA (7th ed.) Citation

Leong, C., Cheah, J., Ting, H., Lim, R., Ariffin, A. B., & Lim, X. (2024). Enhancing customer retention: The role of customer satisfaction and delight in the authorized automotive after-sales service sector. Sarawak Research Society.

Chicago Style (17th ed.) Citation

Leong, Choi-Meng, Jun-Hwa Cheah, Hiram Ting, Rodney Lim, Adlin Baizura Ariffin, and Xin-Jean Lim. Enhancing Customer Retention: The Role of Customer Satisfaction and Delight in the Authorized Automotive After-sales Service Sector. Sarawak Research Society, 2024.

MLA (9th ed.) Citation

Leong, Choi-Meng, et al. Enhancing Customer Retention: The Role of Customer Satisfaction and Delight in the Authorized Automotive After-sales Service Sector. Sarawak Research Society, 2024.