Effectiveness of social media influencers and their impact on customers' attitudes and buying intention

This research aims to bridge the industry and literature gaps by corroborating the impact of social media influencers on consumer attitudes and intentions towards promotions. A total of 350 responses were acquired through the purposive sampling method. The selected approach for testing the hypothese...

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Main Authors: Elmousa, Hadeel, Yee, Wong Foong, Cheah, Jun Hwa
Format: Article
Published: Inderscience Publishers 2024
Online Access:http://psasir.upm.edu.my/id/eprint/112065/
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author Elmousa, Hadeel
Yee, Wong Foong
Cheah, Jun Hwa
author_facet Elmousa, Hadeel
Yee, Wong Foong
Cheah, Jun Hwa
author_sort Elmousa, Hadeel
building UPM Institutional Repository
collection Online Access
description This research aims to bridge the industry and literature gaps by corroborating the impact of social media influencers on consumer attitudes and intentions towards promotions. A total of 350 responses were acquired through the purposive sampling method. The selected approach for testing the hypotheses was partial least squares (PLS). The observations corroborated the model by substantiating that source credibility, subjective norms, and meaning transfer were significantly related to attitude. Furthermore, source credibility, attitude, and subjective norms were significantly related to buying intention. From various contexts, this study contributes to the marketing literature and sector. First, this work employed the theory of reasoned action from the psychology domain to demonstrate the association between behaviour and attitude in human activities, which is presently being extended to an influencer marketing situation in Malaysia. Second, the outcomes of this research can offer profound insights and guiding principles for firms, marketing agencies, marketers, and influencers. Copyright © 2024 Inderscience Enterprises Ltd.
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institution Universiti Putra Malaysia
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publisher Inderscience Publishers
recordtype eprints
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spelling upm-1120652024-10-28T02:37:30Z http://psasir.upm.edu.my/id/eprint/112065/ Effectiveness of social media influencers and their impact on customers' attitudes and buying intention Elmousa, Hadeel Yee, Wong Foong Cheah, Jun Hwa This research aims to bridge the industry and literature gaps by corroborating the impact of social media influencers on consumer attitudes and intentions towards promotions. A total of 350 responses were acquired through the purposive sampling method. The selected approach for testing the hypotheses was partial least squares (PLS). The observations corroborated the model by substantiating that source credibility, subjective norms, and meaning transfer were significantly related to attitude. Furthermore, source credibility, attitude, and subjective norms were significantly related to buying intention. From various contexts, this study contributes to the marketing literature and sector. First, this work employed the theory of reasoned action from the psychology domain to demonstrate the association between behaviour and attitude in human activities, which is presently being extended to an influencer marketing situation in Malaysia. Second, the outcomes of this research can offer profound insights and guiding principles for firms, marketing agencies, marketers, and influencers. Copyright © 2024 Inderscience Enterprises Ltd. Inderscience Publishers 2024 Article PeerReviewed Elmousa, Hadeel and Yee, Wong Foong and Cheah, Jun Hwa (2024) Effectiveness of social media influencers and their impact on customers' attitudes and buying intention. International Journal of Internet Marketing and Advertising, 20 (1). pp. 26-49. ISSN 1477-5212 https://www.inderscienceonline.com/doi/pdf/10.1504/IJIMA.2024.136808 10.1504/IJIMA.2024.136808
spellingShingle Elmousa, Hadeel
Yee, Wong Foong
Cheah, Jun Hwa
Effectiveness of social media influencers and their impact on customers' attitudes and buying intention
title Effectiveness of social media influencers and their impact on customers' attitudes and buying intention
title_full Effectiveness of social media influencers and their impact on customers' attitudes and buying intention
title_fullStr Effectiveness of social media influencers and their impact on customers' attitudes and buying intention
title_full_unstemmed Effectiveness of social media influencers and their impact on customers' attitudes and buying intention
title_short Effectiveness of social media influencers and their impact on customers' attitudes and buying intention
title_sort effectiveness of social media influencers and their impact on customers' attitudes and buying intention
url http://psasir.upm.edu.my/id/eprint/112065/
http://psasir.upm.edu.my/id/eprint/112065/
http://psasir.upm.edu.my/id/eprint/112065/