Indonesian and Malaysian consumer perspective toward COVID-19 vaccine products from China

The current study aimed to analyse the impact of country of origin on brand trust, perceived quality, and brand image directly and examined the influence of product brand image and perceived quality on brand trust. COVID-19 vaccine products from China were selected as the research object, and the cu...

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Main Authors: Hartono, Sri, Sabri, Mohamad Fazli, Gumilang, Dendi Anggi, Wijekoon, Rusitha
Format: Article
Published: Inderscience Publishers 2024
Online Access:http://psasir.upm.edu.my/id/eprint/112064/
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author Hartono, Sri
Sabri, Mohamad Fazli
Gumilang, Dendi Anggi
Wijekoon, Rusitha
author_facet Hartono, Sri
Sabri, Mohamad Fazli
Gumilang, Dendi Anggi
Wijekoon, Rusitha
author_sort Hartono, Sri
building UPM Institutional Repository
collection Online Access
description The current study aimed to analyse the impact of country of origin on brand trust, perceived quality, and brand image directly and examined the influence of product brand image and perceived quality on brand trust. COVID-19 vaccine products from China were selected as the research object, and the current study was carried out in both Indonesia and Malaysia. Data were collected from 320 respondents from Indonesia (160) and Malaysia (160) who had experience of COVID-19 vaccine products from China, and the analyses were carried out using Smart PLS-SEM. All five tested hypotheses were accepted and supported by the previous research. Based on the results, the country of origin of a product is the most important determinant of product utilisation suitability and is significantly determined by brand trust, brand image, and perceived quality. The results also showed that the benefits of the country of origin had a significant impact on consumer confidence in choosing a brand, especially in the use of the COVID-19 vaccine in the current pandemic era.
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institution Universiti Putra Malaysia
institution_category Local University
last_indexed 2025-11-15T14:11:12Z
publishDate 2024
publisher Inderscience Publishers
recordtype eprints
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spelling upm-1120642024-10-28T02:39:02Z http://psasir.upm.edu.my/id/eprint/112064/ Indonesian and Malaysian consumer perspective toward COVID-19 vaccine products from China Hartono, Sri Sabri, Mohamad Fazli Gumilang, Dendi Anggi Wijekoon, Rusitha The current study aimed to analyse the impact of country of origin on brand trust, perceived quality, and brand image directly and examined the influence of product brand image and perceived quality on brand trust. COVID-19 vaccine products from China were selected as the research object, and the current study was carried out in both Indonesia and Malaysia. Data were collected from 320 respondents from Indonesia (160) and Malaysia (160) who had experience of COVID-19 vaccine products from China, and the analyses were carried out using Smart PLS-SEM. All five tested hypotheses were accepted and supported by the previous research. Based on the results, the country of origin of a product is the most important determinant of product utilisation suitability and is significantly determined by brand trust, brand image, and perceived quality. The results also showed that the benefits of the country of origin had a significant impact on consumer confidence in choosing a brand, especially in the use of the COVID-19 vaccine in the current pandemic era. Inderscience Publishers 2024 Article PeerReviewed Hartono, Sri and Sabri, Mohamad Fazli and Gumilang, Dendi Anggi and Wijekoon, Rusitha (2024) Indonesian and Malaysian consumer perspective toward COVID-19 vaccine products from China. International Journal of Productivity and Quality Management, 41 (2). pp. 177-196. ISSN 1746-6474; ESSN: 1746-6482 https://www.inderscienceonline.com/doi/abs/10.1504/IJPQM.2024.137230 10.1504/IJPQM.2024.137230
spellingShingle Hartono, Sri
Sabri, Mohamad Fazli
Gumilang, Dendi Anggi
Wijekoon, Rusitha
Indonesian and Malaysian consumer perspective toward COVID-19 vaccine products from China
title Indonesian and Malaysian consumer perspective toward COVID-19 vaccine products from China
title_full Indonesian and Malaysian consumer perspective toward COVID-19 vaccine products from China
title_fullStr Indonesian and Malaysian consumer perspective toward COVID-19 vaccine products from China
title_full_unstemmed Indonesian and Malaysian consumer perspective toward COVID-19 vaccine products from China
title_short Indonesian and Malaysian consumer perspective toward COVID-19 vaccine products from China
title_sort indonesian and malaysian consumer perspective toward covid-19 vaccine products from china
url http://psasir.upm.edu.my/id/eprint/112064/
http://psasir.upm.edu.my/id/eprint/112064/
http://psasir.upm.edu.my/id/eprint/112064/