Debunking the obstacles to reporting workplace violence among the healthcare workers in Melaka, Malaysia: a qualitative study
Introduction: Workplace violence (WPV) among healthcare workers (HCWs) is highly preventable and remains an ongoing public health concern among workers in Malaysia. Methods: Basic qualitative study design was employed to explore the individual experiences of healthcare workers with history of viol...
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| Format: | Article |
| Language: | English |
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Universiti Putra Malaysia
2024
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| Online Access: | http://psasir.upm.edu.my/id/eprint/111046/ http://psasir.upm.edu.my/id/eprint/111046/1/2024032111520818_MJMHS_0429.pdf |
| _version_ | 1848865581784104960 |
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| author | Minhat, Halimatus Sakdiah Sahiran, Mohammad Nafis |
| author_facet | Minhat, Halimatus Sakdiah Sahiran, Mohammad Nafis |
| author_sort | Minhat, Halimatus Sakdiah |
| building | UPM Institutional Repository |
| collection | Online Access |
| description | Introduction: Workplace violence (WPV) among healthcare workers (HCWs) is highly preventable and remains an
ongoing public health concern among workers in Malaysia. Methods: Basic qualitative study design was employed
to explore the individual experiences of healthcare workers with history of violence at workplace that hinders them
to report the incidents. Informants were conveniently screened and identified based on underreporting of previous WPV experience, of any type. In-depth interviews among consented eligible HCWs were conducted using a
semi-structured validated interview protocol. Transcribed data were thematically analyzed using an inductive approach. Results: A total of 11 informants and 11 coding were generated, with three themes emerged from the inductive thematic analysis, namely the perceived norms, process barriers, and attitude/ beliefs towards reporting WPV,
with process barrier being the most frequently shared experience by the informants. Conclusion: The process barriers
demotivate the HCWs from reporting the incidents, with their attitudes and beliefs shaped by their perceived norms
towards WPVs among HCWs. Improvement of the existing reporting process is urgently needed. Training of workers
is not only necessary to enhance their related knowledge and skills, but also to reduce the false belief and perceived
norms towards WPV among HCWs. |
| first_indexed | 2025-11-15T14:06:59Z |
| format | Article |
| id | upm-111046 |
| institution | Universiti Putra Malaysia |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-15T14:06:59Z |
| publishDate | 2024 |
| publisher | Universiti Putra Malaysia |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | upm-1110462024-04-25T09:20:41Z http://psasir.upm.edu.my/id/eprint/111046/ Debunking the obstacles to reporting workplace violence among the healthcare workers in Melaka, Malaysia: a qualitative study Minhat, Halimatus Sakdiah Sahiran, Mohammad Nafis Introduction: Workplace violence (WPV) among healthcare workers (HCWs) is highly preventable and remains an ongoing public health concern among workers in Malaysia. Methods: Basic qualitative study design was employed to explore the individual experiences of healthcare workers with history of violence at workplace that hinders them to report the incidents. Informants were conveniently screened and identified based on underreporting of previous WPV experience, of any type. In-depth interviews among consented eligible HCWs were conducted using a semi-structured validated interview protocol. Transcribed data were thematically analyzed using an inductive approach. Results: A total of 11 informants and 11 coding were generated, with three themes emerged from the inductive thematic analysis, namely the perceived norms, process barriers, and attitude/ beliefs towards reporting WPV, with process barrier being the most frequently shared experience by the informants. Conclusion: The process barriers demotivate the HCWs from reporting the incidents, with their attitudes and beliefs shaped by their perceived norms towards WPVs among HCWs. Improvement of the existing reporting process is urgently needed. Training of workers is not only necessary to enhance their related knowledge and skills, but also to reduce the false belief and perceived norms towards WPV among HCWs. Universiti Putra Malaysia 2024-03 Article PeerReviewed text en http://psasir.upm.edu.my/id/eprint/111046/1/2024032111520818_MJMHS_0429.pdf Minhat, Halimatus Sakdiah and Sahiran, Mohammad Nafis (2024) Debunking the obstacles to reporting workplace violence among the healthcare workers in Melaka, Malaysia: a qualitative study. Malaysian Journal of Medicine and Health Sciences, 20 (2). pp. 142-150. ISSN 1675-8544; 2636-9346 https://medic.upm.edu.my/upload/dokumen/2024032111520818_MJMHS_0429.pdf 10.47836/mjmhs.20.2.19 |
| spellingShingle | Minhat, Halimatus Sakdiah Sahiran, Mohammad Nafis Debunking the obstacles to reporting workplace violence among the healthcare workers in Melaka, Malaysia: a qualitative study |
| title | Debunking the obstacles to reporting workplace violence among the healthcare workers in Melaka, Malaysia: a qualitative study |
| title_full | Debunking the obstacles to reporting workplace violence among the healthcare workers in Melaka, Malaysia: a qualitative study |
| title_fullStr | Debunking the obstacles to reporting workplace violence among the healthcare workers in Melaka, Malaysia: a qualitative study |
| title_full_unstemmed | Debunking the obstacles to reporting workplace violence among the healthcare workers in Melaka, Malaysia: a qualitative study |
| title_short | Debunking the obstacles to reporting workplace violence among the healthcare workers in Melaka, Malaysia: a qualitative study |
| title_sort | debunking the obstacles to reporting workplace violence among the healthcare workers in melaka, malaysia: a qualitative study |
| url | http://psasir.upm.edu.my/id/eprint/111046/ http://psasir.upm.edu.my/id/eprint/111046/ http://psasir.upm.edu.my/id/eprint/111046/ http://psasir.upm.edu.my/id/eprint/111046/1/2024032111520818_MJMHS_0429.pdf |