Wellness tourism attributes and tourist outcomes: an analysis of configurational effects

Prior studies have identified the complexity involved in explaining the relationship between wellness tourism attributes and tourist behavior. This study investigated the configurational effects of 10 constructs in predicting the ambiguous area between overall satisfaction and destination behavioral...

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Main Authors: Al-Ansi, Amr, Kim, Seongseop (Sam), Xu, Yuchen, Chen, Che, Chua, Bee-Lia, Han, Heesup
Format: Article
Language:English
Published: Sage Publications, Inc. 2024
Online Access:http://psasir.upm.edu.my/id/eprint/111022/
http://psasir.upm.edu.my/id/eprint/111022/1/Wellness%20Tourism%20Attributes%20and%20Tourist%20Outcomes%20An%20Analysis%20of%20Configurational%20Effects.pdf
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author Al-Ansi, Amr
Kim, Seongseop (Sam)
Xu, Yuchen
Chen, Che
Chua, Bee-Lia
Han, Heesup
author_facet Al-Ansi, Amr
Kim, Seongseop (Sam)
Xu, Yuchen
Chen, Che
Chua, Bee-Lia
Han, Heesup
author_sort Al-Ansi, Amr
building UPM Institutional Repository
collection Online Access
description Prior studies have identified the complexity involved in explaining the relationship between wellness tourism attributes and tourist behavior. This study investigated the configurational effects of 10 constructs in predicting the ambiguous area between overall satisfaction and destination behavioral loyalty. To achieve this, the study used a fuzzy set qualitative comparative analysis (fsQCA) and necessary condition analysis (NCA). The results of the fsQCA generated a range of models that effectively predicted tourists’ high or low levels of overall satisfaction and behavioral loyalty. Furthermore, the NCA results identified perceived quality as an essential construct for achieving the combination of overall satisfaction and behavioral loyalty. The study enhances our current knowledge by broadening our comprehension of the intricate aspects of tourists’ decision-making processes and the formation of their behaviors. Additionally, it provides a roadmap for the industry to effectively address challenges in managing wellness tourism resources.
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institution Universiti Putra Malaysia
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language English
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publishDate 2024
publisher Sage Publications, Inc.
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spelling upm-1110222024-04-25T06:35:15Z http://psasir.upm.edu.my/id/eprint/111022/ Wellness tourism attributes and tourist outcomes: an analysis of configurational effects Al-Ansi, Amr Kim, Seongseop (Sam) Xu, Yuchen Chen, Che Chua, Bee-Lia Han, Heesup Prior studies have identified the complexity involved in explaining the relationship between wellness tourism attributes and tourist behavior. This study investigated the configurational effects of 10 constructs in predicting the ambiguous area between overall satisfaction and destination behavioral loyalty. To achieve this, the study used a fuzzy set qualitative comparative analysis (fsQCA) and necessary condition analysis (NCA). The results of the fsQCA generated a range of models that effectively predicted tourists’ high or low levels of overall satisfaction and behavioral loyalty. Furthermore, the NCA results identified perceived quality as an essential construct for achieving the combination of overall satisfaction and behavioral loyalty. The study enhances our current knowledge by broadening our comprehension of the intricate aspects of tourists’ decision-making processes and the formation of their behaviors. Additionally, it provides a roadmap for the industry to effectively address challenges in managing wellness tourism resources. Sage Publications, Inc. 2024-03 Article PeerReviewed text en http://psasir.upm.edu.my/id/eprint/111022/1/Wellness%20Tourism%20Attributes%20and%20Tourist%20Outcomes%20An%20Analysis%20of%20Configurational%20Effects.pdf Al-Ansi, Amr and Kim, Seongseop (Sam) and Xu, Yuchen and Chen, Che and Chua, Bee-Lia and Han, Heesup (2024) Wellness tourism attributes and tourist outcomes: an analysis of configurational effects. Journal of Travel Research. ISSN 0047-2875; ESSN: 1552-6763 (In Press) https://journals.sagepub.com/doi/10.1177/00472875241237262 10.1177/00472875241237262
spellingShingle Al-Ansi, Amr
Kim, Seongseop (Sam)
Xu, Yuchen
Chen, Che
Chua, Bee-Lia
Han, Heesup
Wellness tourism attributes and tourist outcomes: an analysis of configurational effects
title Wellness tourism attributes and tourist outcomes: an analysis of configurational effects
title_full Wellness tourism attributes and tourist outcomes: an analysis of configurational effects
title_fullStr Wellness tourism attributes and tourist outcomes: an analysis of configurational effects
title_full_unstemmed Wellness tourism attributes and tourist outcomes: an analysis of configurational effects
title_short Wellness tourism attributes and tourist outcomes: an analysis of configurational effects
title_sort wellness tourism attributes and tourist outcomes: an analysis of configurational effects
url http://psasir.upm.edu.my/id/eprint/111022/
http://psasir.upm.edu.my/id/eprint/111022/
http://psasir.upm.edu.my/id/eprint/111022/
http://psasir.upm.edu.my/id/eprint/111022/1/Wellness%20Tourism%20Attributes%20and%20Tourist%20Outcomes%20An%20Analysis%20of%20Configurational%20Effects.pdf