Do tourists dream of urban air mobility? psychology and the unified theory of acceptance and use of technology

Traffic congestion is a widespread problem that can affect tourists at psychological, cognitive, physical, and social levels. Some cities are solving traffic congestion better than others. The purpose of this study is to unearth the perception of U.S. and Chinese tourists toward the adoption of urba...

Full description

Bibliographic Details
Main Authors: Radic, Aleksandar, Quan, Wei, Ariza-Montes, Antonio, Koo, Bonhak, Kim, Jinkyung Jenny, Chua, Bee-Lia, Gil-Marín, Miseldra, Han, Heesup
Format: Article
Language:English
Published: Routledge 2024
Online Access:http://psasir.upm.edu.my/id/eprint/111021/
http://psasir.upm.edu.my/id/eprint/111021/1/Do%20Tourists%20Dream%20of%20Urban%20Air%20Mobility%20-%20Psychology%20and%20the%20Unified%20Theory%20of%20Acceptance%20and%20Use%20of%20Technology.pdf
_version_ 1848865576456290304
author Radic, Aleksandar
Quan, Wei
Ariza-Montes, Antonio
Koo, Bonhak
Kim, Jinkyung Jenny
Chua, Bee-Lia
Gil-Marín, Miseldra
Han, Heesup
author_facet Radic, Aleksandar
Quan, Wei
Ariza-Montes, Antonio
Koo, Bonhak
Kim, Jinkyung Jenny
Chua, Bee-Lia
Gil-Marín, Miseldra
Han, Heesup
author_sort Radic, Aleksandar
building UPM Institutional Repository
collection Online Access
description Traffic congestion is a widespread problem that can affect tourists at psychological, cognitive, physical, and social levels. Some cities are solving traffic congestion better than others. The purpose of this study is to unearth the perception of U.S. and Chinese tourists toward the adoption of urban air mobility (UAM). The novelty of the current study dwells in introducing avoidance, hyper-arousal, impairment in functioning and somatization as antecedences of emotional exhaustion and depersonalization and combining emotional exhaustion and depersonalization with the modified Unified Theory of Acceptance and Use of Technology (UTAUT) 2 model. The prospective conceptual framework explained the influencing predominance produced by the dependent variables: intention to use UAM (88.3%), emotional exhaustion (60.9%) and depersonalization (72.0%) for Chinese tourists and intention to use UAM (76.6%), emotional exhaustion (68.4%) and depersonalization (61.3%) for U.S. tourists. We found that emotional exhaustion, depersonalization and modified UTAUT 2 constructs have a significant effect on the intention to use UAM for urban tourism.
first_indexed 2025-11-15T14:06:54Z
format Article
id upm-111021
institution Universiti Putra Malaysia
institution_category Local University
language English
last_indexed 2025-11-15T14:06:54Z
publishDate 2024
publisher Routledge
recordtype eprints
repository_type Digital Repository
spelling upm-1110212024-04-25T06:32:13Z http://psasir.upm.edu.my/id/eprint/111021/ Do tourists dream of urban air mobility? psychology and the unified theory of acceptance and use of technology Radic, Aleksandar Quan, Wei Ariza-Montes, Antonio Koo, Bonhak Kim, Jinkyung Jenny Chua, Bee-Lia Gil-Marín, Miseldra Han, Heesup Traffic congestion is a widespread problem that can affect tourists at psychological, cognitive, physical, and social levels. Some cities are solving traffic congestion better than others. The purpose of this study is to unearth the perception of U.S. and Chinese tourists toward the adoption of urban air mobility (UAM). The novelty of the current study dwells in introducing avoidance, hyper-arousal, impairment in functioning and somatization as antecedences of emotional exhaustion and depersonalization and combining emotional exhaustion and depersonalization with the modified Unified Theory of Acceptance and Use of Technology (UTAUT) 2 model. The prospective conceptual framework explained the influencing predominance produced by the dependent variables: intention to use UAM (88.3%), emotional exhaustion (60.9%) and depersonalization (72.0%) for Chinese tourists and intention to use UAM (76.6%), emotional exhaustion (68.4%) and depersonalization (61.3%) for U.S. tourists. We found that emotional exhaustion, depersonalization and modified UTAUT 2 constructs have a significant effect on the intention to use UAM for urban tourism. Routledge 2024-03 Article PeerReviewed text en http://psasir.upm.edu.my/id/eprint/111021/1/Do%20Tourists%20Dream%20of%20Urban%20Air%20Mobility%20-%20Psychology%20and%20the%20Unified%20Theory%20of%20Acceptance%20and%20Use%20of%20Technology.pdf Radic, Aleksandar and Quan, Wei and Ariza-Montes, Antonio and Koo, Bonhak and Kim, Jinkyung Jenny and Chua, Bee-Lia and Gil-Marín, Miseldra and Han, Heesup (2024) Do tourists dream of urban air mobility? psychology and the unified theory of acceptance and use of technology. Journal of China Tourism Research. pp. 1-35. ISSN 1938-8160; ESSN: 1938-8179 (In Press) https://www.tandfonline.com/doi/full/10.1080/19388160.2024.2326950 10.1080/19388160.2024.2326950
spellingShingle Radic, Aleksandar
Quan, Wei
Ariza-Montes, Antonio
Koo, Bonhak
Kim, Jinkyung Jenny
Chua, Bee-Lia
Gil-Marín, Miseldra
Han, Heesup
Do tourists dream of urban air mobility? psychology and the unified theory of acceptance and use of technology
title Do tourists dream of urban air mobility? psychology and the unified theory of acceptance and use of technology
title_full Do tourists dream of urban air mobility? psychology and the unified theory of acceptance and use of technology
title_fullStr Do tourists dream of urban air mobility? psychology and the unified theory of acceptance and use of technology
title_full_unstemmed Do tourists dream of urban air mobility? psychology and the unified theory of acceptance and use of technology
title_short Do tourists dream of urban air mobility? psychology and the unified theory of acceptance and use of technology
title_sort do tourists dream of urban air mobility? psychology and the unified theory of acceptance and use of technology
url http://psasir.upm.edu.my/id/eprint/111021/
http://psasir.upm.edu.my/id/eprint/111021/
http://psasir.upm.edu.my/id/eprint/111021/
http://psasir.upm.edu.my/id/eprint/111021/1/Do%20Tourists%20Dream%20of%20Urban%20Air%20Mobility%20-%20Psychology%20and%20the%20Unified%20Theory%20of%20Acceptance%20and%20Use%20of%20Technology.pdf