The mediating role of e-counselling skills on the relationship between e-counseling ethics and limitations with counselling self-efficacy among e-counsellors in Malaysia
Counselling skills and accountability towards ethical counselling conduct are important characteristics of highly confident and competent counsellors. For the counselling field to remain relevant in the fast-changing world, counsellors must demonstrate high resiliency and adaptability to the current...
| Main Authors: | , , , , , |
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| Format: | Article |
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UiTM Press
2023
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| Online Access: | http://psasir.upm.edu.my/id/eprint/110523/ |
| _version_ | 1848865539446800384 |
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| author | Nor Zainudin, Zaida Lee, Wei Rong Asli, Alia Sara Mohamad Yusop, Yusni Ahmad, Nor Aniza Hassan, Siti Aishah |
| author_facet | Nor Zainudin, Zaida Lee, Wei Rong Asli, Alia Sara Mohamad Yusop, Yusni Ahmad, Nor Aniza Hassan, Siti Aishah |
| author_sort | Nor Zainudin, Zaida |
| building | UPM Institutional Repository |
| collection | Online Access |
| description | Counselling skills and accountability towards ethical counselling conduct are important characteristics of highly confident and competent counsellors. For the counselling field to remain relevant in the fast-changing world, counsellors must demonstrate high resiliency and adaptability to the current demand and challenges in counselling tasks, including e-counselling. This study aimed to identify e-counselling skills as mediators between e-counselling ethics and e-counselling limitations with counselling self-efficacy among e-counsellors in Malaysia. One hundred and fifty-nine ecounsellors from various Malaysian government and private institutions were recruited to participate in the study. A back-to-back translation technique was employed to adapt the Counselling Self-Estimate Inventory (COSE) and identify e-counsellors’ self-efficacy in the Malaysian context. E-counselling skills, ethics and limitations were measured using self-developed questionnaires for data collection purposes. E-counselling skills, e-counselling ethics, e-counselling limitations, and counselling selfefficacy were all found to be significantly correlated, as predicted by the structural equation model analysis. The findings confirmed the researchers’ assumptions that e-counselling skills play an important role as a mediator between e-counselling limitations and counselling self-efficacy among ecounsellors. The model achieved the goodness of fit indices. The Board of Counsellors Malaysia, counselling program providers, and counsellors at all levels, including trainees, supervisors, and professional counsellors, can benefit from the current findings. |
| first_indexed | 2025-11-15T14:06:19Z |
| format | Article |
| id | upm-110523 |
| institution | Universiti Putra Malaysia |
| institution_category | Local University |
| last_indexed | 2025-11-15T14:06:19Z |
| publishDate | 2023 |
| publisher | UiTM Press |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | upm-1105232024-05-15T23:55:31Z http://psasir.upm.edu.my/id/eprint/110523/ The mediating role of e-counselling skills on the relationship between e-counseling ethics and limitations with counselling self-efficacy among e-counsellors in Malaysia Nor Zainudin, Zaida Lee, Wei Rong Asli, Alia Sara Mohamad Yusop, Yusni Ahmad, Nor Aniza Hassan, Siti Aishah Counselling skills and accountability towards ethical counselling conduct are important characteristics of highly confident and competent counsellors. For the counselling field to remain relevant in the fast-changing world, counsellors must demonstrate high resiliency and adaptability to the current demand and challenges in counselling tasks, including e-counselling. This study aimed to identify e-counselling skills as mediators between e-counselling ethics and e-counselling limitations with counselling self-efficacy among e-counsellors in Malaysia. One hundred and fifty-nine ecounsellors from various Malaysian government and private institutions were recruited to participate in the study. A back-to-back translation technique was employed to adapt the Counselling Self-Estimate Inventory (COSE) and identify e-counsellors’ self-efficacy in the Malaysian context. E-counselling skills, ethics and limitations were measured using self-developed questionnaires for data collection purposes. E-counselling skills, e-counselling ethics, e-counselling limitations, and counselling selfefficacy were all found to be significantly correlated, as predicted by the structural equation model analysis. The findings confirmed the researchers’ assumptions that e-counselling skills play an important role as a mediator between e-counselling limitations and counselling self-efficacy among ecounsellors. The model achieved the goodness of fit indices. The Board of Counsellors Malaysia, counselling program providers, and counsellors at all levels, including trainees, supervisors, and professional counsellors, can benefit from the current findings. UiTM Press 2023-10 Article PeerReviewed Nor Zainudin, Zaida and Lee, Wei Rong and Asli, Alia Sara and Mohamad Yusop, Yusni and Ahmad, Nor Aniza and Hassan, Siti Aishah (2023) The mediating role of e-counselling skills on the relationship between e-counseling ethics and limitations with counselling self-efficacy among e-counsellors in Malaysia. Asian Journal of University Education, 19 (4). 781- 795. ISSN 1823-7797; ESSN: 2600-9749 https://ajue.uitm.edu.my/wp-content/uploads/2023/11/15-Zaida.pdf 10.24191/ajue.v19i4.24783 |
| spellingShingle | Nor Zainudin, Zaida Lee, Wei Rong Asli, Alia Sara Mohamad Yusop, Yusni Ahmad, Nor Aniza Hassan, Siti Aishah The mediating role of e-counselling skills on the relationship between e-counseling ethics and limitations with counselling self-efficacy among e-counsellors in Malaysia |
| title | The mediating role of e-counselling skills on the relationship between e-counseling ethics and limitations with counselling self-efficacy among e-counsellors in Malaysia |
| title_full | The mediating role of e-counselling skills on the relationship between e-counseling ethics and limitations with counselling self-efficacy among e-counsellors in Malaysia |
| title_fullStr | The mediating role of e-counselling skills on the relationship between e-counseling ethics and limitations with counselling self-efficacy among e-counsellors in Malaysia |
| title_full_unstemmed | The mediating role of e-counselling skills on the relationship between e-counseling ethics and limitations with counselling self-efficacy among e-counsellors in Malaysia |
| title_short | The mediating role of e-counselling skills on the relationship between e-counseling ethics and limitations with counselling self-efficacy among e-counsellors in Malaysia |
| title_sort | mediating role of e-counselling skills on the relationship between e-counseling ethics and limitations with counselling self-efficacy among e-counsellors in malaysia |
| url | http://psasir.upm.edu.my/id/eprint/110523/ http://psasir.upm.edu.my/id/eprint/110523/ http://psasir.upm.edu.my/id/eprint/110523/ |