The relationship between physical, social, and personal factors and job satisfaction among work from home administrative and diplomatic officers
The public sector must consider civil servants’ job satisfaction when working from home (WFH), in order to perform high-quality services. Appropriate physical, social and personal factors are needed to improve job satisfaction for employees who are working from home. This study aims to determine...
| Main Authors: | , |
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| Format: | Article |
| Published: |
Human Resource Management Academic Research Society
2024
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| Online Access: | http://psasir.upm.edu.my/id/eprint/108951/ |
| _version_ | 1848865244963667968 |
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| author | Abd Rahman, Shariana Abdul Wahat, Nor Wahiza |
| author_facet | Abd Rahman, Shariana Abdul Wahat, Nor Wahiza |
| author_sort | Abd Rahman, Shariana |
| building | UPM Institutional Repository |
| collection | Online Access |
| description | The public sector must consider civil servants’ job satisfaction when working from home
(WFH), in order to perform high-quality services. Appropriate physical, social and personal
factors are needed to improve job satisfaction for employees who are working from home.
This study aims to determine the relationship between physical, social, and personal factors
with job satisfaction. A cross-sectional design method was used to employ a quantitative
approach via self-administered questionnaire with 140 randomly selected respondents who
were civil servants in Malaysia, ranked at middle-management. Results showcased significant
relationship between physical, social and personal factors with job satisfaction. Further
results showed that physical and social factors positively and significantly correlated with job
satisfaction. There was no significant relationship between personal factors and job
satisfaction. The findings of this study could serve as a guide and reference to the
organizational management to improve job satisfaction of their employees who work from
home. |
| first_indexed | 2025-11-15T14:01:38Z |
| format | Article |
| id | upm-108951 |
| institution | Universiti Putra Malaysia |
| institution_category | Local University |
| last_indexed | 2025-11-15T14:01:38Z |
| publishDate | 2024 |
| publisher | Human Resource Management Academic Research Society |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | upm-1089512024-05-27T02:00:56Z http://psasir.upm.edu.my/id/eprint/108951/ The relationship between physical, social, and personal factors and job satisfaction among work from home administrative and diplomatic officers Abd Rahman, Shariana Abdul Wahat, Nor Wahiza The public sector must consider civil servants’ job satisfaction when working from home (WFH), in order to perform high-quality services. Appropriate physical, social and personal factors are needed to improve job satisfaction for employees who are working from home. This study aims to determine the relationship between physical, social, and personal factors with job satisfaction. A cross-sectional design method was used to employ a quantitative approach via self-administered questionnaire with 140 randomly selected respondents who were civil servants in Malaysia, ranked at middle-management. Results showcased significant relationship between physical, social and personal factors with job satisfaction. Further results showed that physical and social factors positively and significantly correlated with job satisfaction. There was no significant relationship between personal factors and job satisfaction. The findings of this study could serve as a guide and reference to the organizational management to improve job satisfaction of their employees who work from home. Human Resource Management Academic Research Society 2024-12-25 Article PeerReviewed Abd Rahman, Shariana and Abdul Wahat, Nor Wahiza (2024) The relationship between physical, social, and personal factors and job satisfaction among work from home administrative and diplomatic officers. International Journal of Academic Research in Business and Social Sciences, 13 (12). pp. 5134-5143. ISSN 2222-6990 https://hrmars.com/index.php/IJARBSS/article/view/20360/The-Relationship-Between-Physical-Social-And-Personal-Factors-and-Job-Satisfaction-Among-Work-From-Home-Administrative-And-Diplomatic-Officers 10.6007/IJARBSS/v13-i12/20360 |
| spellingShingle | Abd Rahman, Shariana Abdul Wahat, Nor Wahiza The relationship between physical, social, and personal factors and job satisfaction among work from home administrative and diplomatic officers |
| title | The relationship between physical, social, and personal factors and job satisfaction among work from home administrative and diplomatic officers |
| title_full | The relationship between physical, social, and personal factors and job satisfaction among work from home administrative and diplomatic officers |
| title_fullStr | The relationship between physical, social, and personal factors and job satisfaction among work from home administrative and diplomatic officers |
| title_full_unstemmed | The relationship between physical, social, and personal factors and job satisfaction among work from home administrative and diplomatic officers |
| title_short | The relationship between physical, social, and personal factors and job satisfaction among work from home administrative and diplomatic officers |
| title_sort | relationship between physical, social, and personal factors and job satisfaction among work from home administrative and diplomatic officers |
| url | http://psasir.upm.edu.my/id/eprint/108951/ http://psasir.upm.edu.my/id/eprint/108951/ http://psasir.upm.edu.my/id/eprint/108951/ |