The user satisfaction level with the convenience of facilities in mosques in Kuching, Sarawak: a perspective from facility management
Facility management is a way to ensure that an organization's buildings are well-maintained and aligned with the organization's goals. The purpose of this study is to determine the level of visitor satisfaction with mosque facilities. The Sarawak State Mosque, Kuching City Mosque, and Kuch...
| Main Authors: | , , , , , |
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| Format: | Article |
| Published: |
Universitas Islam Negeri Maulana Malik Ibrahim Malang
2023
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| Online Access: | http://psasir.upm.edu.my/id/eprint/108641/ |
| _version_ | 1848865185494728704 |
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| author | Zaidi, Juwita Yusuf, Adibah Sahari, Faridah Rahman, Khairul Aidil Azlin Abdul Hussain, Shaikh Azahar Shaik Utaberta, Nangkula |
| author_facet | Zaidi, Juwita Yusuf, Adibah Sahari, Faridah Rahman, Khairul Aidil Azlin Abdul Hussain, Shaikh Azahar Shaik Utaberta, Nangkula |
| author_sort | Zaidi, Juwita |
| building | UPM Institutional Repository |
| collection | Online Access |
| description | Facility management is a way to ensure that an organization's buildings are well-maintained and aligned with the organization's goals. The purpose of this study is to determine the level of visitor satisfaction with mosque facilities. The Sarawak State Mosque, Kuching City Mosque, and Kuching City Indian Mosque were selected as the study locations. A questionnaire survey was used to achieve the research objective, with mosque visitors as the target respondents to answer the questionnaire. The survey data was analyzed using descriptive analysis methods. The study findings indicate that the overall level of visitor satisfaction at the mosques is good. Visitors find that the facilities provided at each mosque are in good condition and meet their needs. |
| first_indexed | 2025-11-15T14:00:41Z |
| format | Article |
| id | upm-108641 |
| institution | Universiti Putra Malaysia |
| institution_category | Local University |
| last_indexed | 2025-11-15T14:00:41Z |
| publishDate | 2023 |
| publisher | Universitas Islam Negeri Maulana Malik Ibrahim Malang |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | upm-1086412024-09-26T08:28:48Z http://psasir.upm.edu.my/id/eprint/108641/ The user satisfaction level with the convenience of facilities in mosques in Kuching, Sarawak: a perspective from facility management Zaidi, Juwita Yusuf, Adibah Sahari, Faridah Rahman, Khairul Aidil Azlin Abdul Hussain, Shaikh Azahar Shaik Utaberta, Nangkula Facility management is a way to ensure that an organization's buildings are well-maintained and aligned with the organization's goals. The purpose of this study is to determine the level of visitor satisfaction with mosque facilities. The Sarawak State Mosque, Kuching City Mosque, and Kuching City Indian Mosque were selected as the study locations. A questionnaire survey was used to achieve the research objective, with mosque visitors as the target respondents to answer the questionnaire. The survey data was analyzed using descriptive analysis methods. The study findings indicate that the overall level of visitor satisfaction at the mosques is good. Visitors find that the facilities provided at each mosque are in good condition and meet their needs. Universitas Islam Negeri Maulana Malik Ibrahim Malang 2023 Article PeerReviewed Zaidi, Juwita and Yusuf, Adibah and Sahari, Faridah and Rahman, Khairul Aidil Azlin Abdul and Hussain, Shaikh Azahar Shaik and Utaberta, Nangkula (2023) The user satisfaction level with the convenience of facilities in mosques in Kuching, Sarawak: a perspective from facility management. Journal of Islamic Architecture, 7 (4). 639 - 647. ISSN 2086-2636; ESSN: 2356-4644 https://ejournal.uin-malang.ac.id/index.php/JIA/article/view/21374 10.18860/jia.v7i4.21374 |
| spellingShingle | Zaidi, Juwita Yusuf, Adibah Sahari, Faridah Rahman, Khairul Aidil Azlin Abdul Hussain, Shaikh Azahar Shaik Utaberta, Nangkula The user satisfaction level with the convenience of facilities in mosques in Kuching, Sarawak: a perspective from facility management |
| title | The user satisfaction level with the convenience of facilities in mosques in Kuching, Sarawak: a perspective from facility management |
| title_full | The user satisfaction level with the convenience of facilities in mosques in Kuching, Sarawak: a perspective from facility management |
| title_fullStr | The user satisfaction level with the convenience of facilities in mosques in Kuching, Sarawak: a perspective from facility management |
| title_full_unstemmed | The user satisfaction level with the convenience of facilities in mosques in Kuching, Sarawak: a perspective from facility management |
| title_short | The user satisfaction level with the convenience of facilities in mosques in Kuching, Sarawak: a perspective from facility management |
| title_sort | user satisfaction level with the convenience of facilities in mosques in kuching, sarawak: a perspective from facility management |
| url | http://psasir.upm.edu.my/id/eprint/108641/ http://psasir.upm.edu.my/id/eprint/108641/ http://psasir.upm.edu.my/id/eprint/108641/ |