Influence of social media on young adults' buying behaviour

This study aimed to identify social media's influence on buying behavior among young adult consumers. 200 young adults in Kuantan, Pahang, were selected through a simple random sampling method. Data were collected using a set of survey questionnaires and a five-point Likert scale to measure the...

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Main Authors: Osman, Syuhaily, Shamsuddin, Nurul Fazlina
Format: Article
Published: MACFEA 2023
Online Access:http://psasir.upm.edu.my/id/eprint/108636/
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author Osman, Syuhaily
Shamsuddin, Nurul Fazlina
author_facet Osman, Syuhaily
Shamsuddin, Nurul Fazlina
author_sort Osman, Syuhaily
building UPM Institutional Repository
collection Online Access
description This study aimed to identify social media's influence on buying behavior among young adult consumers. 200 young adults in Kuantan, Pahang, were selected through a simple random sampling method. Data were collected using a set of survey questionnaires and a five-point Likert scale to measure the independent variables (attitude, source of information, credibility, and interactivity) and dependent variable (consumer buying behavior). The results showed that young adults in Kuantan obtained high mean scores for social media buying behavior (mean = 3.87), attitude (mean = 3.91), source of information (mean = 3.87), credibility (mean = 3.86) and interactivity (mean = 3.86). Besides that, Pearson correlation analysis showed that attitude (r = 0.946, p = .000), source of information (r = 0.970, p = .000), credibility (r = 0.980, p = .000), and interactivity (r = 0.973, p = .000) were significantly and positively associated with buying behavior through social media. Furthermore, the results of multiple linear regression showed that the three predictors could explain as much as 94.7 of the variation in respondents’ social media buying behavior, with the source of information as the most significant predictor (Beta = 0.721; p = 0.001). The study concluded that social media had been found to influence consumer purchasing behavior significantly. Therefore, consumers should be able to use social media as best as possible to make their purchasing decisions wisely and carefully. There may even be misleading advertisements based solely on testimonials. Marketers or businesses should also ensure that the products they advertise are accompanied by clear product information and endorsed by a clean image opinion leader to meet the needs of consumers.
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institution Universiti Putra Malaysia
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spelling upm-1086362024-10-03T04:21:14Z http://psasir.upm.edu.my/id/eprint/108636/ Influence of social media on young adults' buying behaviour Osman, Syuhaily Shamsuddin, Nurul Fazlina This study aimed to identify social media's influence on buying behavior among young adult consumers. 200 young adults in Kuantan, Pahang, were selected through a simple random sampling method. Data were collected using a set of survey questionnaires and a five-point Likert scale to measure the independent variables (attitude, source of information, credibility, and interactivity) and dependent variable (consumer buying behavior). The results showed that young adults in Kuantan obtained high mean scores for social media buying behavior (mean = 3.87), attitude (mean = 3.91), source of information (mean = 3.87), credibility (mean = 3.86) and interactivity (mean = 3.86). Besides that, Pearson correlation analysis showed that attitude (r = 0.946, p = .000), source of information (r = 0.970, p = .000), credibility (r = 0.980, p = .000), and interactivity (r = 0.973, p = .000) were significantly and positively associated with buying behavior through social media. Furthermore, the results of multiple linear regression showed that the three predictors could explain as much as 94.7 of the variation in respondents’ social media buying behavior, with the source of information as the most significant predictor (Beta = 0.721; p = 0.001). The study concluded that social media had been found to influence consumer purchasing behavior significantly. Therefore, consumers should be able to use social media as best as possible to make their purchasing decisions wisely and carefully. There may even be misleading advertisements based solely on testimonials. Marketers or businesses should also ensure that the products they advertise are accompanied by clear product information and endorsed by a clean image opinion leader to meet the needs of consumers. MACFEA 2023 Article PeerReviewed Osman, Syuhaily and Shamsuddin, Nurul Fazlina (2023) Influence of social media on young adults' buying behaviour. Jurnal Pengguna Malaysia, 39 (1). 155- 171. ISSN 1511-998X https://macfea.com.my/jilid-1-vol-39-dec-2023/
spellingShingle Osman, Syuhaily
Shamsuddin, Nurul Fazlina
Influence of social media on young adults' buying behaviour
title Influence of social media on young adults' buying behaviour
title_full Influence of social media on young adults' buying behaviour
title_fullStr Influence of social media on young adults' buying behaviour
title_full_unstemmed Influence of social media on young adults' buying behaviour
title_short Influence of social media on young adults' buying behaviour
title_sort influence of social media on young adults' buying behaviour
url http://psasir.upm.edu.my/id/eprint/108636/
http://psasir.upm.edu.my/id/eprint/108636/