Towards better public transport services: Understanding service quality attributes of public transport in states of developing countries

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Towards better public transport services: Understanding service quality attributes of public transport in states of developing countries

This research investigates the service quality attributes of PT and the influence of the attributes on users’ satisfaction. Improving public transport (PT) facilities such as road networks and connectivity systems must align with service quality aspects. This research investigates the service qualit...

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Bibliographic Details
Main Authors:	Rosli, Anita, Latip, Malisah, Alwie, Aryaty, Adam Assim, Mohamad Ibrani Shahrimin
Format:	Article
Language:	English
Published:	Conscientia Beam 2024
Online Access:	http://psasir.upm.edu.my/id/eprint/108322/ http://psasir.upm.edu.my/id/eprint/108322/1/108322.pdf

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