Amalan Pengurusan Kualiti Menyeluruh (TQM) dan Kejayaannya: Satu Kajian Kes di Ibu Pejabat Penjara Malaysia

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Amalan Pengurusan Kualiti Menyeluruh (TQM) dan Kejayaannya: Satu Kajian Kes di Ibu Pejabat Penjara Malaysia

Setelah l ebih lima tahun konsep pengurusan kualiti ini diperkenalkan, khususnya di Ibu Pejabat Penjara Malaysia masih belum terdapat kajian secara saintifik dijalankan untuk mengukur prestasi pelaksanaannya. Objektif kajian ini ialah: (1) menentukan tahap pelaksanaan TQM berdasarkan amalan eleme...

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Bibliographic Details
Main Author:	Mohamad, Nordin
Format:	Project Paper Report
Language:	English Malay
Published:	1998
Subjects:	Malaysia Total quality management in government - Malaysia - Case studies Prison administration - Malaysia
Online Access:	http://psasir.upm.edu.my/id/eprint/10796/ http://psasir.upm.edu.my/id/eprint/10796/1/FPP_1998_92.pdf

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