APA (7th ed.) Citation

MS, M., Haseeb, M., Bangsawan, S., Sabri, M. F., & Mohd Daud, N. (2023). Effects of green operational practices and e-CRM on patient satisfaction among Indonesian hospitals: Exploring the moderating role of green social influence. Regional Association for Security and Crisis Management.

Chicago Style (17th ed.) Citation

MS, Mahrinasari, Muhammad Haseeb, Satria Bangsawan, Mohamad Fazli Sabri, and Norzaidi Mohd Daud. Effects of Green Operational Practices and E-CRM on Patient Satisfaction Among Indonesian Hospitals: Exploring the Moderating Role of Green Social Influence. Regional Association for Security and Crisis Management, 2023.

MLA (9th ed.) Citation

MS, Mahrinasari, et al. Effects of Green Operational Practices and E-CRM on Patient Satisfaction Among Indonesian Hospitals: Exploring the Moderating Role of Green Social Influence. Regional Association for Security and Crisis Management, 2023.