Digitalisation medical records: improving efficiency and reducing burnout in healthcare
(1) Background: electronic medical record (EMR) systems remain a significant priority for the improvement of healthcare services. However, their implementation may have resulted in a burden on healthcare workers (HCWs). This study aimed to determine the prevalence of burnout symptoms among HCWs who...
| Main Authors: | , , , , |
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| Format: | Article |
| Language: | English |
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Multidisciplinary Digital Publishing Institute
2023
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| Online Access: | http://psasir.upm.edu.my/id/eprint/107345/ http://psasir.upm.edu.my/id/eprint/107345/1/107345.pdf |
| _version_ | 1848864873982722048 |
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| author | Shaharul, Nur Adibah Ahmad Zamzuri, Mohd ‘Ammar Ihsan Ariffin, Ahmad Azuhairi Azman, Ahmad Zaid Fattah Mohd Ali, Noor Khalili |
| author_facet | Shaharul, Nur Adibah Ahmad Zamzuri, Mohd ‘Ammar Ihsan Ariffin, Ahmad Azuhairi Azman, Ahmad Zaid Fattah Mohd Ali, Noor Khalili |
| author_sort | Shaharul, Nur Adibah |
| building | UPM Institutional Repository |
| collection | Online Access |
| description | (1) Background: electronic medical record (EMR) systems remain a significant priority for the improvement of healthcare services. However, their implementation may have resulted in a burden on healthcare workers (HCWs). This study aimed to determine the prevalence of burnout symptoms among HCWs who use EMRs at their workplace, as well as burnout-associated factors. (2) Methods: an analytical cross-sectional study was conducted at six public health clinics equipped with an electronic medical record system. The respondents were from a heterogeneity of job descriptions. Consent was obtained before enrolment into the study. A questionnaire was distributed through an online platform. Ethical approval was secured. (3) Results: a total of 161 respondents were included in the final analysis, accounting for a 90.0 response rate. The prevalence of burnout symptoms was 10.7 (n = 17). Three significant predictors were obtained in the final model: experiencing ineffective screen layouts and navigation systems, experiencing physical or verbal abuse by patients, and having a poor relationship with colleagues. (4) Conclusions: the prevalence of burnout symptoms among healthcare workers working with electronic medical record systems was low. Despite several limitations and barriers to implementation, a paradigm shift is needed to equip all health sectors with electronic medical record systems to improve healthcare service delivery. Continuous technical support and financial resources are important to ensure a smooth transition and integration. |
| first_indexed | 2025-11-15T13:55:44Z |
| format | Article |
| id | upm-107345 |
| institution | Universiti Putra Malaysia |
| institution_category | Local University |
| language | English |
| last_indexed | 2025-11-15T13:55:44Z |
| publishDate | 2023 |
| publisher | Multidisciplinary Digital Publishing Institute |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | upm-1073452024-11-04T03:54:22Z http://psasir.upm.edu.my/id/eprint/107345/ Digitalisation medical records: improving efficiency and reducing burnout in healthcare Shaharul, Nur Adibah Ahmad Zamzuri, Mohd ‘Ammar Ihsan Ariffin, Ahmad Azuhairi Azman, Ahmad Zaid Fattah Mohd Ali, Noor Khalili (1) Background: electronic medical record (EMR) systems remain a significant priority for the improvement of healthcare services. However, their implementation may have resulted in a burden on healthcare workers (HCWs). This study aimed to determine the prevalence of burnout symptoms among HCWs who use EMRs at their workplace, as well as burnout-associated factors. (2) Methods: an analytical cross-sectional study was conducted at six public health clinics equipped with an electronic medical record system. The respondents were from a heterogeneity of job descriptions. Consent was obtained before enrolment into the study. A questionnaire was distributed through an online platform. Ethical approval was secured. (3) Results: a total of 161 respondents were included in the final analysis, accounting for a 90.0 response rate. The prevalence of burnout symptoms was 10.7 (n = 17). Three significant predictors were obtained in the final model: experiencing ineffective screen layouts and navigation systems, experiencing physical or verbal abuse by patients, and having a poor relationship with colleagues. (4) Conclusions: the prevalence of burnout symptoms among healthcare workers working with electronic medical record systems was low. Despite several limitations and barriers to implementation, a paradigm shift is needed to equip all health sectors with electronic medical record systems to improve healthcare service delivery. Continuous technical support and financial resources are important to ensure a smooth transition and integration. Multidisciplinary Digital Publishing Institute 2023-02-15 Article PeerReviewed text en cc_by_4 http://psasir.upm.edu.my/id/eprint/107345/1/107345.pdf Shaharul, Nur Adibah and Ahmad Zamzuri, Mohd ‘Ammar Ihsan and Ariffin, Ahmad Azuhairi and Azman, Ahmad Zaid Fattah and Mohd Ali, Noor Khalili (2023) Digitalisation medical records: improving efficiency and reducing burnout in healthcare. International Journal of Environmental Research and Public Health, 20 (4). pp. 1-13. ISSN 1661-7827; eISSN: 1660-4601 https://www.mdpi.com/1660-4601/20/4/3441 10.3390/ijerph20043441 |
| spellingShingle | Shaharul, Nur Adibah Ahmad Zamzuri, Mohd ‘Ammar Ihsan Ariffin, Ahmad Azuhairi Azman, Ahmad Zaid Fattah Mohd Ali, Noor Khalili Digitalisation medical records: improving efficiency and reducing burnout in healthcare |
| title | Digitalisation medical records: improving efficiency and reducing burnout in healthcare |
| title_full | Digitalisation medical records: improving efficiency and reducing burnout in healthcare |
| title_fullStr | Digitalisation medical records: improving efficiency and reducing burnout in healthcare |
| title_full_unstemmed | Digitalisation medical records: improving efficiency and reducing burnout in healthcare |
| title_short | Digitalisation medical records: improving efficiency and reducing burnout in healthcare |
| title_sort | digitalisation medical records: improving efficiency and reducing burnout in healthcare |
| url | http://psasir.upm.edu.my/id/eprint/107345/ http://psasir.upm.edu.my/id/eprint/107345/ http://psasir.upm.edu.my/id/eprint/107345/ http://psasir.upm.edu.my/id/eprint/107345/1/107345.pdf |