Digitalisation medical records: improving efficiency and reducing burnout in healthcare

(1) Background: electronic medical record (EMR) systems remain a significant priority for the improvement of healthcare services. However, their implementation may have resulted in a burden on healthcare workers (HCWs). This study aimed to determine the prevalence of burnout symptoms among HCWs who...

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Main Authors: Shaharul, Nur Adibah, Ahmad Zamzuri, Mohd ‘Ammar Ihsan, Ariffin, Ahmad Azuhairi, Azman, Ahmad Zaid Fattah, Mohd Ali, Noor Khalili
Format: Article
Language:English
Published: Multidisciplinary Digital Publishing Institute 2023
Online Access:http://psasir.upm.edu.my/id/eprint/107345/
http://psasir.upm.edu.my/id/eprint/107345/1/107345.pdf
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author Shaharul, Nur Adibah
Ahmad Zamzuri, Mohd ‘Ammar Ihsan
Ariffin, Ahmad Azuhairi
Azman, Ahmad Zaid Fattah
Mohd Ali, Noor Khalili
author_facet Shaharul, Nur Adibah
Ahmad Zamzuri, Mohd ‘Ammar Ihsan
Ariffin, Ahmad Azuhairi
Azman, Ahmad Zaid Fattah
Mohd Ali, Noor Khalili
author_sort Shaharul, Nur Adibah
building UPM Institutional Repository
collection Online Access
description (1) Background: electronic medical record (EMR) systems remain a significant priority for the improvement of healthcare services. However, their implementation may have resulted in a burden on healthcare workers (HCWs). This study aimed to determine the prevalence of burnout symptoms among HCWs who use EMRs at their workplace, as well as burnout-associated factors. (2) Methods: an analytical cross-sectional study was conducted at six public health clinics equipped with an electronic medical record system. The respondents were from a heterogeneity of job descriptions. Consent was obtained before enrolment into the study. A questionnaire was distributed through an online platform. Ethical approval was secured. (3) Results: a total of 161 respondents were included in the final analysis, accounting for a 90.0 response rate. The prevalence of burnout symptoms was 10.7 (n = 17). Three significant predictors were obtained in the final model: experiencing ineffective screen layouts and navigation systems, experiencing physical or verbal abuse by patients, and having a poor relationship with colleagues. (4) Conclusions: the prevalence of burnout symptoms among healthcare workers working with electronic medical record systems was low. Despite several limitations and barriers to implementation, a paradigm shift is needed to equip all health sectors with electronic medical record systems to improve healthcare service delivery. Continuous technical support and financial resources are important to ensure a smooth transition and integration.
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spelling upm-1073452024-11-04T03:54:22Z http://psasir.upm.edu.my/id/eprint/107345/ Digitalisation medical records: improving efficiency and reducing burnout in healthcare Shaharul, Nur Adibah Ahmad Zamzuri, Mohd ‘Ammar Ihsan Ariffin, Ahmad Azuhairi Azman, Ahmad Zaid Fattah Mohd Ali, Noor Khalili (1) Background: electronic medical record (EMR) systems remain a significant priority for the improvement of healthcare services. However, their implementation may have resulted in a burden on healthcare workers (HCWs). This study aimed to determine the prevalence of burnout symptoms among HCWs who use EMRs at their workplace, as well as burnout-associated factors. (2) Methods: an analytical cross-sectional study was conducted at six public health clinics equipped with an electronic medical record system. The respondents were from a heterogeneity of job descriptions. Consent was obtained before enrolment into the study. A questionnaire was distributed through an online platform. Ethical approval was secured. (3) Results: a total of 161 respondents were included in the final analysis, accounting for a 90.0 response rate. The prevalence of burnout symptoms was 10.7 (n = 17). Three significant predictors were obtained in the final model: experiencing ineffective screen layouts and navigation systems, experiencing physical or verbal abuse by patients, and having a poor relationship with colleagues. (4) Conclusions: the prevalence of burnout symptoms among healthcare workers working with electronic medical record systems was low. Despite several limitations and barriers to implementation, a paradigm shift is needed to equip all health sectors with electronic medical record systems to improve healthcare service delivery. Continuous technical support and financial resources are important to ensure a smooth transition and integration. Multidisciplinary Digital Publishing Institute 2023-02-15 Article PeerReviewed text en cc_by_4 http://psasir.upm.edu.my/id/eprint/107345/1/107345.pdf Shaharul, Nur Adibah and Ahmad Zamzuri, Mohd ‘Ammar Ihsan and Ariffin, Ahmad Azuhairi and Azman, Ahmad Zaid Fattah and Mohd Ali, Noor Khalili (2023) Digitalisation medical records: improving efficiency and reducing burnout in healthcare. International Journal of Environmental Research and Public Health, 20 (4). pp. 1-13. ISSN 1661-7827; eISSN: 1660-4601 https://www.mdpi.com/1660-4601/20/4/3441 10.3390/ijerph20043441
spellingShingle Shaharul, Nur Adibah
Ahmad Zamzuri, Mohd ‘Ammar Ihsan
Ariffin, Ahmad Azuhairi
Azman, Ahmad Zaid Fattah
Mohd Ali, Noor Khalili
Digitalisation medical records: improving efficiency and reducing burnout in healthcare
title Digitalisation medical records: improving efficiency and reducing burnout in healthcare
title_full Digitalisation medical records: improving efficiency and reducing burnout in healthcare
title_fullStr Digitalisation medical records: improving efficiency and reducing burnout in healthcare
title_full_unstemmed Digitalisation medical records: improving efficiency and reducing burnout in healthcare
title_short Digitalisation medical records: improving efficiency and reducing burnout in healthcare
title_sort digitalisation medical records: improving efficiency and reducing burnout in healthcare
url http://psasir.upm.edu.my/id/eprint/107345/
http://psasir.upm.edu.my/id/eprint/107345/
http://psasir.upm.edu.my/id/eprint/107345/
http://psasir.upm.edu.my/id/eprint/107345/1/107345.pdf