Assessing the relationship between internet usage and technostress: a moderated mediation model

Purpose: Technostress or technology-induced stress is well-known in the literature among working people. Although technology is becoming more prevalent in higher education, there is still a lack of research investigating the predictors of technostress and its impact on university students. The curre...

Full description

Bibliographic Details
Main Authors: Abdullah, Haslinda, Bajwa, Ruqia Safdar, Wan Jaafar, Wan Munira, Abu Samah, Asnarulkhadi
Format: Article
Published: Pakistan Home Economics Association 2023
Online Access:http://psasir.upm.edu.my/id/eprint/106733/
_version_ 1848864813811236864
author Abdullah, Haslinda
Bajwa, Ruqia Safdar
Wan Jaafar, Wan Munira
Abu Samah, Asnarulkhadi
author_facet Abdullah, Haslinda
Bajwa, Ruqia Safdar
Wan Jaafar, Wan Munira
Abu Samah, Asnarulkhadi
author_sort Abdullah, Haslinda
building UPM Institutional Repository
collection Online Access
description Purpose: Technostress or technology-induced stress is well-known in the literature among working people. Although technology is becoming more prevalent in higher education, there is still a lack of research investigating the predictors of technostress and its impact on university students. The current study explored: (i) the mediating role of problematic internet use (PIU) in the relationship between internet usage and technostress and (ii) the moderation of personality type on the relationship between internet usage and PIU among university students in Pakistan. Design/Methodology/Approach: For this correlational study, participants (n=165) were bachelor's and master's students from two public universities in Pakistan. A purposive sampling technique was used and SmartPLS was used for analysis. Findings: Problematic internet usage partially mediated the relationship between internet usage and technostress among university students. Conscientiousness moderated the relationship between internet usage and problematic internet use negatively whereas neuroticism moderated the relationship positively. Conclusion: The findings are an essential landmark for the consequences of problematic internet usage and the presence of technostress among students. Workshops and specialized programs are necessary to promote awareness among university students and proper counseling services to reduce the adverse effects of internet usage, problematic internet usage and technostress.
first_indexed 2025-11-15T13:54:47Z
format Article
id upm-106733
institution Universiti Putra Malaysia
institution_category Local University
last_indexed 2025-11-15T13:54:47Z
publishDate 2023
publisher Pakistan Home Economics Association
recordtype eprints
repository_type Digital Repository
spelling upm-1067332024-08-08T03:46:53Z http://psasir.upm.edu.my/id/eprint/106733/ Assessing the relationship between internet usage and technostress: a moderated mediation model Abdullah, Haslinda Bajwa, Ruqia Safdar Wan Jaafar, Wan Munira Abu Samah, Asnarulkhadi Purpose: Technostress or technology-induced stress is well-known in the literature among working people. Although technology is becoming more prevalent in higher education, there is still a lack of research investigating the predictors of technostress and its impact on university students. The current study explored: (i) the mediating role of problematic internet use (PIU) in the relationship between internet usage and technostress and (ii) the moderation of personality type on the relationship between internet usage and PIU among university students in Pakistan. Design/Methodology/Approach: For this correlational study, participants (n=165) were bachelor's and master's students from two public universities in Pakistan. A purposive sampling technique was used and SmartPLS was used for analysis. Findings: Problematic internet usage partially mediated the relationship between internet usage and technostress among university students. Conscientiousness moderated the relationship between internet usage and problematic internet use negatively whereas neuroticism moderated the relationship positively. Conclusion: The findings are an essential landmark for the consequences of problematic internet usage and the presence of technostress among students. Workshops and specialized programs are necessary to promote awareness among university students and proper counseling services to reduce the adverse effects of internet usage, problematic internet usage and technostress. Pakistan Home Economics Association 2023 Article PeerReviewed Abdullah, Haslinda and Bajwa, Ruqia Safdar and Wan Jaafar, Wan Munira and Abu Samah, Asnarulkhadi (2023) Assessing the relationship between internet usage and technostress: a moderated mediation model. Nurture, 17 (1). pp. 1-9. ISSN 1994-1625; ESSN: 1994-1633 https://nurture.org.pk/index.php/NURTURE/article/view/137 10.55951/nurture.v17i1.137
spellingShingle Abdullah, Haslinda
Bajwa, Ruqia Safdar
Wan Jaafar, Wan Munira
Abu Samah, Asnarulkhadi
Assessing the relationship between internet usage and technostress: a moderated mediation model
title Assessing the relationship between internet usage and technostress: a moderated mediation model
title_full Assessing the relationship between internet usage and technostress: a moderated mediation model
title_fullStr Assessing the relationship between internet usage and technostress: a moderated mediation model
title_full_unstemmed Assessing the relationship between internet usage and technostress: a moderated mediation model
title_short Assessing the relationship between internet usage and technostress: a moderated mediation model
title_sort assessing the relationship between internet usage and technostress: a moderated mediation model
url http://psasir.upm.edu.my/id/eprint/106733/
http://psasir.upm.edu.my/id/eprint/106733/
http://psasir.upm.edu.my/id/eprint/106733/