APA (7th ed.) Citation

Yan, Z., Mansor, Z., & Choo, W. C. (2023). Antecedents of proactive customer service performance in hospitality: A meta-analysis. Informa UK.

Chicago Style (17th ed.) Citation

Yan, Zhen, Zuraina Mansor, and Wei Chong Choo. Antecedents of Proactive Customer Service Performance in Hospitality: A Meta-analysis. Informa UK, 2023.

MLA (9th ed.) Citation

Yan, Zhen, et al. Antecedents of Proactive Customer Service Performance in Hospitality: A Meta-analysis. Informa UK, 2023.