An empirical study: automating e-commerce product rating through an analysis of customer review
e-Commerce today is a remarkable experience. However, finding and purchasing a right quality product based on numerous product reviews and manual rating in the e-commerce websites utilize much time among the consumers. This paper presents the problems faced by the consumers when buying products in e...
| Main Authors: | Rajendran, Uvaaneswary, Abdullah, Salfarina, Aziz, Khairi Azhar, Anuar, Sazly |
|---|---|
| Format: | Article |
| Published: |
The Science and Information Organization (SAI)
2023
|
| Online Access: | http://psasir.upm.edu.my/id/eprint/106551/ |
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