Effects of green authenticity on well-being, customer engagement and approach behavior toward green hospitality brands
Purpose This study aims to develop a robust theoretical framework to explain the impact of hotels’ green brand authenticity on guests’ perceptions of well-being, customer engagement and approach behaviors toward green brands. Design/methodology/approach In this study, the authors examined the e...
| Main Authors: | Yu, Jongsik, Baah, Nancy Grace, Kim, Seongseop, Moon, Hyoungeun, Chua, Bee-Lia, Han, Heesup |
|---|---|
| Format: | Article |
| Published: |
Emerald
2024
|
| Online Access: | http://psasir.upm.edu.my/id/eprint/106190/ |
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