From extra to extraordinary: an academic and practical exploration of extraordinary (E) pro environmental behavior (PEB) in the hotel industry

Over the past decades, organizations have become increasingly involved with environmental concerns to mitigate the negative consequences of their actions on the community. The hospitality industry, and especially hotels, aware of its effects, has taken steps to increase positive environmental behavi...

Full description

Bibliographic Details
Main Authors: Zizka, Laura, Dias, Álvaro, HO, Jo Ann, Simpson, Shaniel Bernard, Singal, Manisha
Format: Article
Published: Elsevier 2024
Online Access:http://psasir.upm.edu.my/id/eprint/106152/
_version_ 1848864702476582912
author Zizka, Laura
Dias, Álvaro
HO, Jo Ann
Simpson, Shaniel Bernard
Singal, Manisha
author_facet Zizka, Laura
Dias, Álvaro
HO, Jo Ann
Simpson, Shaniel Bernard
Singal, Manisha
author_sort Zizka, Laura
building UPM Institutional Repository
collection Online Access
description Over the past decades, organizations have become increasingly involved with environmental concerns to mitigate the negative consequences of their actions on the community. The hospitality industry, and especially hotels, aware of its effects, has taken steps to increase positive environmental behavior, attitudes, and initiatives, to lessen the harm to the greater community in which they are located. Encouraging employees in their pro-environmental behavior (PEB) within the organization is a long-standing initiative and well-cited in the literature. In this paper, we posit the need to extend the literature to an “extraordinary” (E) version of PEB i.e. extraordinary pro-environmental behavior via employee engagement. Our study examines traditional PEB through a systematic literature review deriving from eleven top-ranked journals for 79 articles, identifying key concepts through Leximancer. In addition, two workshops with international hospitality professionals were held to complement findings from the literature. Our contribution lies in developing a model that academics and hotel stakeholders can use to move beyond PEB to our proposition of E-PEB as well as address the practitioner-academia gap by comparing what the literature posits with the reality of the hotel industry.
first_indexed 2025-11-15T13:53:01Z
format Article
id upm-106152
institution Universiti Putra Malaysia
institution_category Local University
last_indexed 2025-11-15T13:53:01Z
publishDate 2024
publisher Elsevier
recordtype eprints
repository_type Digital Repository
spelling upm-1061522024-10-02T02:31:45Z http://psasir.upm.edu.my/id/eprint/106152/ From extra to extraordinary: an academic and practical exploration of extraordinary (E) pro environmental behavior (PEB) in the hotel industry Zizka, Laura Dias, Álvaro HO, Jo Ann Simpson, Shaniel Bernard Singal, Manisha Over the past decades, organizations have become increasingly involved with environmental concerns to mitigate the negative consequences of their actions on the community. The hospitality industry, and especially hotels, aware of its effects, has taken steps to increase positive environmental behavior, attitudes, and initiatives, to lessen the harm to the greater community in which they are located. Encouraging employees in their pro-environmental behavior (PEB) within the organization is a long-standing initiative and well-cited in the literature. In this paper, we posit the need to extend the literature to an “extraordinary” (E) version of PEB i.e. extraordinary pro-environmental behavior via employee engagement. Our study examines traditional PEB through a systematic literature review deriving from eleven top-ranked journals for 79 articles, identifying key concepts through Leximancer. In addition, two workshops with international hospitality professionals were held to complement findings from the literature. Our contribution lies in developing a model that academics and hotel stakeholders can use to move beyond PEB to our proposition of E-PEB as well as address the practitioner-academia gap by comparing what the literature posits with the reality of the hotel industry. Elsevier 2024-05 Article PeerReviewed Zizka, Laura and Dias, Álvaro and HO, Jo Ann and Simpson, Shaniel Bernard and Singal, Manisha (2024) From extra to extraordinary: an academic and practical exploration of extraordinary (E) pro environmental behavior (PEB) in the hotel industry. International Journal of Hospitality Management, 119. art. no. 103704. ISSN 0278-4319 https://linkinghub.elsevier.com/retrieve/pii/S0278431924000161 10.1016/j.ijhm.2024.103704
spellingShingle Zizka, Laura
Dias, Álvaro
HO, Jo Ann
Simpson, Shaniel Bernard
Singal, Manisha
From extra to extraordinary: an academic and practical exploration of extraordinary (E) pro environmental behavior (PEB) in the hotel industry
title From extra to extraordinary: an academic and practical exploration of extraordinary (E) pro environmental behavior (PEB) in the hotel industry
title_full From extra to extraordinary: an academic and practical exploration of extraordinary (E) pro environmental behavior (PEB) in the hotel industry
title_fullStr From extra to extraordinary: an academic and practical exploration of extraordinary (E) pro environmental behavior (PEB) in the hotel industry
title_full_unstemmed From extra to extraordinary: an academic and practical exploration of extraordinary (E) pro environmental behavior (PEB) in the hotel industry
title_short From extra to extraordinary: an academic and practical exploration of extraordinary (E) pro environmental behavior (PEB) in the hotel industry
title_sort from extra to extraordinary: an academic and practical exploration of extraordinary (e) pro environmental behavior (peb) in the hotel industry
url http://psasir.upm.edu.my/id/eprint/106152/
http://psasir.upm.edu.my/id/eprint/106152/
http://psasir.upm.edu.my/id/eprint/106152/