Application of Quality Function Deployment (QFD) to a Lever Operated Knapsack (LOK) Sprayer

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Application of Quality Function Deployment (QFD) to a Lever Operated Knapsack (LOK) Sprayer

A need to improve the present lever operated knapsack (LOK) sprayer specifications by referring to its users' specific wants and needs or voices of customers (VOC) was proposed. Quality function deployment (QFD) was adopted to systematically determine the priority items through the construction...

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Bibliographic Details
Main Author:	Awang, Mohamad
Format:	Thesis
Language:	English English
Published:	2000
Subjects:	Engineering management Total quality management
Online Access:	http://psasir.upm.edu.my/id/eprint/10461/ http://psasir.upm.edu.my/id/eprint/10461/1/FK_2000_9_A.pdf

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