Interrelationships of work-family conflict, spousal and organizational social support with psychological well-being among employees of public sector in Malaysia

Conflicts that occur due to the overlap between work and family matters are important topics in today’s organizational context. Work-family conflict can be defined as a form of role conflict where the demands of work and family cannot be aligned in several ways. Several previous studies have mention...

Full description

Bibliographic Details
Main Author: Zakaria, Noorfadhila
Format: Thesis
Language:English
Published: 2021
Subjects:
Online Access:http://psasir.upm.edu.my/id/eprint/104387/
http://psasir.upm.edu.my/id/eprint/104387/1/NOORFADHILA%20BINTI%20ZAKARIA%20-%20IR.pdf
_version_ 1848864276229390336
author Zakaria, Noorfadhila
author_facet Zakaria, Noorfadhila
author_sort Zakaria, Noorfadhila
building UPM Institutional Repository
collection Online Access
description Conflicts that occur due to the overlap between work and family matters are important topics in today’s organizational context. Work-family conflict can be defined as a form of role conflict where the demands of work and family cannot be aligned in several ways. Several previous studies have mentioned that work-family conflict negatively affects individuals. For example, emotional fatigue can lead to stress and disturb the psychological well-being of a person. From that perspective, social support can help to reduce the stressful experience caused by work-family conflict and improve psychological well-being. There are two elements of social support originating from (1) work domain support (organization, supervisor and co-workers) and (2) non-work domain supports (spouse, family members and friends). However, the limited numbers of studies focusing on the relationship between three variable factors, namely work-family conflict, spousal and organizational social support, and public sector employees’ psychological well-being especially in Malaysia has led to the establishment of this study. Two moderators of spousal and organizational social support were chosen as the focused subjects of this study due to their substantial effect. For this quantitative study, there were 400 respondents purposively selected using multi-stage sampling techniques. Self-administered questionnaire was used to collect data using four valid and reliable instruments, namely Work-to-Family Scale by Netmeyer, Boles, and McMurrian (1996), Family Support Inventory developed by King, Mattimore, King, and Adams (1995), Perceived Organizational Support scale, (University of Delaware, 1984), and Ryff Psychological Well-being scale by Ryff & Keyes, (1995). The study concluded that work-family conflict demonstrated a negative relationship, whereas spousal and organizational support showed positive associations with psychological well-being. Of all the three variables, organizational support was found to be the most significant factor to predict. psychological well-being among the employees of the public sector. It was also found that spousal and organizational support significantly moderate the relationship between work-family conflict and psychological well-being. This study's findings have practical implications for managers and leaders, implying that they must not only inspire and foster a healthy, friendly environment that will motivate employees to apply their energy and reach their full potential, thereby increasing psychological well-being, but also alleviate work-family conflict.
first_indexed 2025-11-15T13:46:14Z
format Thesis
id upm-104387
institution Universiti Putra Malaysia
institution_category Local University
language English
last_indexed 2025-11-15T13:46:14Z
publishDate 2021
recordtype eprints
repository_type Digital Repository
spelling upm-1043872023-08-10T01:19:51Z http://psasir.upm.edu.my/id/eprint/104387/ Interrelationships of work-family conflict, spousal and organizational social support with psychological well-being among employees of public sector in Malaysia Zakaria, Noorfadhila Conflicts that occur due to the overlap between work and family matters are important topics in today’s organizational context. Work-family conflict can be defined as a form of role conflict where the demands of work and family cannot be aligned in several ways. Several previous studies have mentioned that work-family conflict negatively affects individuals. For example, emotional fatigue can lead to stress and disturb the psychological well-being of a person. From that perspective, social support can help to reduce the stressful experience caused by work-family conflict and improve psychological well-being. There are two elements of social support originating from (1) work domain support (organization, supervisor and co-workers) and (2) non-work domain supports (spouse, family members and friends). However, the limited numbers of studies focusing on the relationship between three variable factors, namely work-family conflict, spousal and organizational social support, and public sector employees’ psychological well-being especially in Malaysia has led to the establishment of this study. Two moderators of spousal and organizational social support were chosen as the focused subjects of this study due to their substantial effect. For this quantitative study, there were 400 respondents purposively selected using multi-stage sampling techniques. Self-administered questionnaire was used to collect data using four valid and reliable instruments, namely Work-to-Family Scale by Netmeyer, Boles, and McMurrian (1996), Family Support Inventory developed by King, Mattimore, King, and Adams (1995), Perceived Organizational Support scale, (University of Delaware, 1984), and Ryff Psychological Well-being scale by Ryff & Keyes, (1995). The study concluded that work-family conflict demonstrated a negative relationship, whereas spousal and organizational support showed positive associations with psychological well-being. Of all the three variables, organizational support was found to be the most significant factor to predict. psychological well-being among the employees of the public sector. It was also found that spousal and organizational support significantly moderate the relationship between work-family conflict and psychological well-being. This study's findings have practical implications for managers and leaders, implying that they must not only inspire and foster a healthy, friendly environment that will motivate employees to apply their energy and reach their full potential, thereby increasing psychological well-being, but also alleviate work-family conflict. 2021-01 Thesis NonPeerReviewed text en http://psasir.upm.edu.my/id/eprint/104387/1/NOORFADHILA%20BINTI%20ZAKARIA%20-%20IR.pdf Zakaria, Noorfadhila (2021) Interrelationships of work-family conflict, spousal and organizational social support with psychological well-being among employees of public sector in Malaysia. Masters thesis, Universiti Putra Malaysia. Work and family Employee health promotion Malaysia - Officials and employees - Job stress
spellingShingle Work and family
Employee health promotion
Malaysia - Officials and employees - Job stress
Zakaria, Noorfadhila
Interrelationships of work-family conflict, spousal and organizational social support with psychological well-being among employees of public sector in Malaysia
title Interrelationships of work-family conflict, spousal and organizational social support with psychological well-being among employees of public sector in Malaysia
title_full Interrelationships of work-family conflict, spousal and organizational social support with psychological well-being among employees of public sector in Malaysia
title_fullStr Interrelationships of work-family conflict, spousal and organizational social support with psychological well-being among employees of public sector in Malaysia
title_full_unstemmed Interrelationships of work-family conflict, spousal and organizational social support with psychological well-being among employees of public sector in Malaysia
title_short Interrelationships of work-family conflict, spousal and organizational social support with psychological well-being among employees of public sector in Malaysia
title_sort interrelationships of work-family conflict, spousal and organizational social support with psychological well-being among employees of public sector in malaysia
topic Work and family
Employee health promotion
Malaysia - Officials and employees - Job stress
url http://psasir.upm.edu.my/id/eprint/104387/
http://psasir.upm.edu.my/id/eprint/104387/1/NOORFADHILA%20BINTI%20ZAKARIA%20-%20IR.pdf