The downside effect of emotional intelligence on job stress among non-academic university staff
Behavioral science researchers and scholars have attempted to find effective elements that influence efficiency and effectiveness to improve organizational performance, as well as factors that contribute to job stress. Meanwhile, previous studies shows that by enhancing emotional intelligence, it ca...
| Main Authors: | , , , |
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| Format: | Article |
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Human Resource Management Academic Research Society
2022
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| Online Access: | http://psasir.upm.edu.my/id/eprint/103491/ |
| _version_ | 1848864032461684736 |
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| author | Kamarozaman, Nur Elina Ma’rof, Aini Azeqa Hamsan, Hanina Halimatusaadiah Abdullah, Haslinda |
| author_facet | Kamarozaman, Nur Elina Ma’rof, Aini Azeqa Hamsan, Hanina Halimatusaadiah Abdullah, Haslinda |
| author_sort | Kamarozaman, Nur Elina |
| building | UPM Institutional Repository |
| collection | Online Access |
| description | Behavioral science researchers and scholars have attempted to find effective elements that influence efficiency and effectiveness to improve organizational performance, as well as factors that contribute to job stress. Meanwhile, previous studies shows that by enhancing emotional intelligence, it can help individual to cope with stress, develop great relationships, empathize with others, and accomplish goals. Thus, this study aimed to examine the relationship between four types of emotional intelligence: self-emotion appraisal, other’s emotion appraisal, use of emotions, and regulation of emotion on job stress. A cross-sectional design method was used to employ a quantitative approach via a self-administered questionnaire with respondents were among the non-academic staff from a Malaysian public university. Interestingly, the results contradict to previous studies whereby all four types of emotional intelligence were positively associated to job stress with regulation of emotion being the main unique predictor to job stress. Specifically, the results indicate that the higher the individual’s emotional intelligence, the more prone they were to job stress. Thus, further explanation and implications of high emotional intelligence to one’s functioning has been discussed in this paper. |
| first_indexed | 2025-11-15T13:42:22Z |
| format | Article |
| id | upm-103491 |
| institution | Universiti Putra Malaysia |
| institution_category | Local University |
| last_indexed | 2025-11-15T13:42:22Z |
| publishDate | 2022 |
| publisher | Human Resource Management Academic Research Society |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | upm-1034912023-05-24T03:34:59Z http://psasir.upm.edu.my/id/eprint/103491/ The downside effect of emotional intelligence on job stress among non-academic university staff Kamarozaman, Nur Elina Ma’rof, Aini Azeqa Hamsan, Hanina Halimatusaadiah Abdullah, Haslinda Behavioral science researchers and scholars have attempted to find effective elements that influence efficiency and effectiveness to improve organizational performance, as well as factors that contribute to job stress. Meanwhile, previous studies shows that by enhancing emotional intelligence, it can help individual to cope with stress, develop great relationships, empathize with others, and accomplish goals. Thus, this study aimed to examine the relationship between four types of emotional intelligence: self-emotion appraisal, other’s emotion appraisal, use of emotions, and regulation of emotion on job stress. A cross-sectional design method was used to employ a quantitative approach via a self-administered questionnaire with respondents were among the non-academic staff from a Malaysian public university. Interestingly, the results contradict to previous studies whereby all four types of emotional intelligence were positively associated to job stress with regulation of emotion being the main unique predictor to job stress. Specifically, the results indicate that the higher the individual’s emotional intelligence, the more prone they were to job stress. Thus, further explanation and implications of high emotional intelligence to one’s functioning has been discussed in this paper. Human Resource Management Academic Research Society 2022 Article PeerReviewed Kamarozaman, Nur Elina and Ma’rof, Aini Azeqa and Hamsan, Hanina Halimatusaadiah and Abdullah, Haslinda (2022) The downside effect of emotional intelligence on job stress among non-academic university staff. International Journal of Academic Research in Business and Social Sciences, 12 (10). pp. 1-11. ISSN 2222-6990 https://hrmars.com/index.php/IJARBSS/article/view/15158/The-Downside-Effect-of-Emotional-Intelligence-on-Job-Stress-Among-Non-Academic-University-Staff 10.6007/IJARBSS/v12-i10/15158 |
| spellingShingle | Kamarozaman, Nur Elina Ma’rof, Aini Azeqa Hamsan, Hanina Halimatusaadiah Abdullah, Haslinda The downside effect of emotional intelligence on job stress among non-academic university staff |
| title | The downside effect of emotional intelligence on job stress among non-academic university staff |
| title_full | The downside effect of emotional intelligence on job stress among non-academic university staff |
| title_fullStr | The downside effect of emotional intelligence on job stress among non-academic university staff |
| title_full_unstemmed | The downside effect of emotional intelligence on job stress among non-academic university staff |
| title_short | The downside effect of emotional intelligence on job stress among non-academic university staff |
| title_sort | downside effect of emotional intelligence on job stress among non-academic university staff |
| url | http://psasir.upm.edu.my/id/eprint/103491/ http://psasir.upm.edu.my/id/eprint/103491/ http://psasir.upm.edu.my/id/eprint/103491/ |