Student satisfaction of university service quality in Malaysia: a review

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Student satisfaction of university service quality in Malaysia: a review

The attraction of new students and the retention of current students have become an imperative topic in many institutions as rivalry between institutions is growing worldwide. In order to survive, expand, and remain competitive, educational institutions must recognise the importance of service qual...

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Bibliographic Details
Main Authors:	Mohd Yusof, Norlaili, Asimiran, Soaib, Abdul Kadir, Suhaida
Format:	Article
Published:	Human Resource Management Academic Research Society 2022
Online Access:	http://psasir.upm.edu.my/id/eprint/103329/

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